Experience

Elevated Living

• United States
• Real Estate
• 1 - 100 Employee

• Director of Pet Services

  • Jun 2019 - Present



Northern Trust

• United States
• Financial Services
• 700 & Above Employee

• • Feb 2019 - Aug 2019

• • Mar 2018 - Feb 2019

  Assist with the provision of data for the internal and external audit processAssist with the preparation of reporting requirementsResponsible for identifying and resolving problems within established guidelinesBuild/Maintain close working relationships with global Pricing partners for best practice sharing and internal consulting in support of valuationsValidating prices for all securities held on Northern Trusts assets and their clients assets ensuring prices are complete in an accurate and timely manner in line with preset deadlinesReconciles all queries in a timely, accurate and appropriate manner Show less



Butterfields Pancake House

• Manager

  • Sep 2007 - Aug 2017

  • Collaborated with management, owners, and in-house staff in the development of necessary tools and services that led to long-term relationships with elated customers • Handled customer complaints in a satisfactory manner, payroll, collected receipts/money for the day and submitted report to upper management • Developed extraordinary customer service skills through daily interaction with customers, ensuring each customer left the restaurant with a smile • Collaborated with management, owners, and in-house staff in the development of necessary tools and services that led to long-term relationships with elated customers • Handled customer complaints in a satisfactory manner, payroll, collected receipts/money for the day and submitted report to upper management • Developed extraordinary customer service skills through daily interaction with customers, ensuring each customer left the restaurant with a smile



Athletico

• • Aug 2014 - Oct 2016

  • Assisted with recruiting full-time and part-time staff• Responsible for relationship building with patients, working daily to execute Athletico’s customer-first vision• Coordinated the training of all new-hire rehabilitation aides• Handled quarterly training for employees, and paperwork for quality assurance• Assisted in insurance verification for patients• Created and manage the monthly schedules for all rehabilitation aide• Oversaw inventory for the clinic• Managed time effectively to ensure completion of variety of responsibilities, including working with patients, patient scheduling, inventory, as well as additional administrative work Show less

• • Feb 2010 - Aug 2014

  • Exposed to a variety of rehabilitation services including massage therapy, pediatric therapy, and men’s health• Observed the rehabilitation of a variety of injuries, including sports-induced, back and neck, hand, and more• Assisted physical therapists with patient interaction, exercises, and stretching• Trained on ultrasound techniques and electric stimulation related to physical therapy