Experience

The Grafton Hotel Dublin

• Ireland
• Hospitality
• 1 - 100 Employee

• Assistant Accommodation Manager

  • Nov 2021 - Present

  - Manage the housekeeping function in the hotel, and ensure that the guests experience the highest quality of rooms standard. - Manage schedules and rosters. - Train and coach accommodation supervisors and associates. - Conducts inventories of linen, supplies and equipment as required. - Order and receive supplies so as to maintain adequate inventory levels. - Work closely with Maintenance team to coordinate projects for the guest rooms. - Work closely with Front Office to ensure quality services are rendered in meeting guest needs. - Enforce the hotel’s policies and procedures. - Ensure daily line up and departmental meetings are completed according to hotel standards. Show less



Aloft Dublin City

• Ireland
• Hospitality
• 1 - 100 Employee

• Assistant Accommodation Manager

  • Jun 2021 - Nov 2021

  Responsible for daily monitoring of the servicing of bedrooms and the overall supervision of supervisors and associates. Daily organization of the department. Part of reopening team after covid 19. Responsible for daily monitoring of the servicing of bedrooms and the overall supervision of supervisors and associates. Daily organization of the department. Part of reopening team after covid 19.



Anantara The Marker Dublin Hotel

• Ireland
• Hospitality
• 1 - 100 Employee

• Accommodation Shift Manager

  • Jan 2018 - Mar 2020

  - Ensure the hotel achieves the Leading Hotel of the World Quality Assurance targets and that the highest standards of luxury and quality are delivered consistently - Inspecting levels of cleanliness and reporting issues to the Accommodation Manager - Ensure all areas of responsibility are clean and well maintained - Responding to guest requests and complains - Reporting lost and found articles - Reporting defective materials and equipment to the appropriate departments - Monitor all purchasing and costs in the department and to ensure that spend is in line with budgets and in line with purchasing procedures - Ensure departmental daily briefings are carried out at relevant times - Train team members to have full knowledge and understanding of the Leading Hotels of the World Quality Assurance targets and that the highest standards quality are delivered to our guest - Part of Health and Safety comity Show less



THE WESTBURY HOTEL LIMITED

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Accommodation Team Leader

  • Jul 2017 - Jan 2018

  - Responsible for the smooth running of each shift ensuring that all tasks are completed in a timely fashion - Manage all daily activities in the accommodation department - Assist the management team in achieving budgeted targets - Communicate effectively with the relevant departments regarding stock control, maintenance issues - Checking all assigned guest rooms, corridors, public area and other surrounding areas are cleaned to highest standards - Responsible for the timely release of guest rooms back to the front office team, ensuring that guest rooms and facilities have been cleaned to the required standard - Anticipate guests needs and provide service to the level they require and beyond - Handle guest lost property in accordance to policy - Ensure allocated duties are fully completed at the end of the shift - Responsible for the co-ordination of daily departmental training plan Show less



the gibson hotel

• Ireland
• Hospitality
• 1 - 100 Employee

• Accommodation Supervisor

  • Jul 2011 - Jul 2017

  - Inspecting guest rooms according to the hotel standard and ensure that hygiene and health and safety regulations are met- Produce and allocate rooms sheets daily in opera system- Working closely with reception to ensure effective communication regarding rooms, VIP guests, guests with special needs etc.- Report any maintenance issues to the maintenance department as soon as possible- Arranging laundry- Training and coaching new staff to ensure hotel high standards are maintained - Provide all documentation, reports, training sheets- Manage the staff duty roster in achieving budgeted targets- Ensure the guests needs are cared for at all times- Using Alkimi system for staff payroll- Work closely with accommodation manager to provide ongoing training to accommodation team- Covering manager in her absence/ weekends- First aid course Show less

• Accommodation Assistant

  • Jul 2010 - Jul 2011

  - Ensuring rooms are cleaned to the highest standard- Self-checking rooms- Cleaning public area- Training new starters- Chemical training- Assisting colleagues in areas they find difficult- Dealing with guest enquirers



ISS Global Forwarding

• United Arab Emirates
• Transportation, Logistics and Storage
• 200 - 300 Employee

• Cleaning service

  • Jul 2010 - Sep 2011

  - Cleaning offices and surrounding areas - Cleaning offices and surrounding areas



Maldron Hotel

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Accommodation Assistant

  • Apr 2009 - Jul 2010

  - Cleaning rooms - Cleaning public area - Cleaning rooms - Cleaning public area



Holiday Inn

• Dublin 2, Ireland

• Accommodation Assistant

  • Feb 2008 - Apr 2009

  - Cleaning rooms, dealing with guest enquirers - Cleaning rooms, dealing with guest enquirers



Burlington Hotel

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Accommodation Assistant

  • Apr 2006 - Jan 2008

  - Cleaning rooms - Cleaning rooms



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Warehouse Associate

  • Feb 2006 - Apr 2006

  Collecting and scanning computer parts using hand and stationary scanner Collecting and scanning computer parts using hand and stationary scanner