Experience

Reed's School

• United Kingdom
• Education Administration Programs

• Alumni Relations Administrator

  • Nov 2022 - Present

  Working closely with the Director for Alumni Relations, my role includes tasks such as, coordinating events (from smaller on site events for important alumni to off site reunions for 100+ guests), alumni communications including newsletters, social media posting, organsing visits and speeches from alumni for current students and updating and maintaining the database. Working closely with the Director for Alumni Relations, my role includes tasks such as, coordinating events (from smaller on site events for important alumni to off site reunions for 100+ guests), alumni communications including newsletters, social media posting, organsing visits and speeches from alumni for current students and updating and maintaining the database.



MyChocolate

• United Kingdom
• Events Services
• 1 - 100 Employee

• Head of Events

  • Jun 2016 - Jul 2022

  My Chocolate is an innovative events company, specialising in chocolate making events for corporate and public markets. Their ethos is to bring people together to bond over the love and creation of chocolate. Working directly with the Founder, I was involved in all aspects of the business from sales, event planning and contract negotiation to financial planning, product development and event operations. Key achievements include: - Implemented and created new products, notably a virtual version of our chocolate making events which was so popular, it led to the most successful Christmas sales at My Chocolate with a December 2020 turnover of £118k, an increase of approximately 130% from the previous year. - Secured bookings for events including repeat bookings, notably a booking for Just Eat 3 years running, totalling ~£49k. These bookings included creating bespoke events for the client brief. Show less



The Sports Village

• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee

• Customer Service Manager

  • Mar 2015 - Jun 2016

  Managed team of 10 Customer Service Advisors and Administrators with a focus on team development, training and progression. Implemented customer service procedures and continually looked to strengthen current processes to adapt to business changes.

• Management Trainee

  • Feb 2014 - Mar 2015

  Multi-faceted role including, Birthday Party Manager, Tennis Accounts Administrator, Football Administrator, Systems Administrator and Customer Service and Sales Advisor.



Self-employed

• Real Estate
• 1 - 100 Employee

• Children's Holiday Club co-founder

  • May 2011 - Sep 2013

  Co-founded Funky Footsteps in 2011 and built a portfolio of returning customers. Responsible for all aspects of the business, including, advertising, administration, finance, customer service and research. Co-founded Funky Footsteps in 2011 and built a portfolio of returning customers. Responsible for all aspects of the business, including, advertising, administration, finance, customer service and research.