Experience

Moffat Workforce

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Account Manager

  • Aug 2018 - Present

• Recruiter

  • Apr 2018 - Aug 2018



Herberger's

• United States
• Retail
• 100 - 200 Employee

• Assistant Store Manager/ HR/ Cosmetics

  • 2016 - Apr 2018

  -Directed and monitored the application and hiring selection, development and supervision of store team to recruit, hire, on-board, develop & retain quality associates in partnership with Store Management-Managed job openings and associate turnover-Processed and communicated changes in company's policies and procedures-Ensured timekeeping and record keeping were in compliance with company and government agency requirements-Monitored and controlled store schedules and payroll-Administered performance appraisal process, FMLA, LOA, Worker's Comp. claims and accident reports-Investigated/resolved associate relation issues-Trained, motivated, developed and directed Cosmetics staff to set goals, problem solved, and implemented a plan of action to maximize service, sales and profitability

• Selling Manager-Women's Clothing & Accessories

  • 2014 - 2016

  -Performed supervisory and administrative functions -Role modeled expected service behaviors to develop a team concept and maintain a high level of customer service-Assisted in managing every element of the Service Center format to ensure 100% compliance and exceptional customer service-Informed team of store events and company news-Lead credit card solicitation effort-Resolved customer service concerns to the customer's complete satisfaction and developed associates ability to effectively handle customer service issues-Managed merchandising effort in area of responsibility to execute planned adjacencies, visual standards, event merchandising, seasonal changes, etc. to maximize sales and profits-Participated in the interviewing and selection of store associates-Observed associates on the sales floor and provided appropriate feedback and coaching -Delegated responsibilities and tasks -Ensured awareness of and adherence to all company policies and procedures



Macy's

• United States
• Retail
• 700 & Above Employee

• Administrative Support

  • 2012 - 2014

  -Facilitated interview process, including execution of all new hire paperwork and data entry -Assisted HR Manager as an HR liaison for store associates and executives-Balanced store vault and performed other cash office functions-Maintained store supplies, phone lists, and associate information-Performed administrative duties that the store depended on in order to operate day to day-Conducted new hire orientations and trained new employees-Coordinated distribution of all in-coming communication including, phone, fax, e-mail, network printer and the Store's portal

• Sales Associate

  • 2008 - 2012

  -Operated Point Of Sale (POS) register system-Provided exceptional customer service-Performed POS opening and closing procedures-Maintained a clean and organized sales floor-Store credit card solicitation