Experience

Shamis & Gentile, P.A.

• United States
• Law Practice
• 1 - 100 Employee

• Operations Associate

  • Oct 2021 - Present



Massage Company (US Based Company)

• Operations Associate, Virtual Assistant, Customer Service

  • Feb 2013 - Present

  - Calendar management.- Appointment Setting- CRM- Provides metrics report.- Customer Retention- Sales - Calendar management.- Appointment Setting- CRM- Provides metrics report.- Customer Retention- Sales



Equity Real Estate, LLC

• United States
• Real Estate
• 500 - 600 Employee

• Real Estate Virtual Assistant/Transaction Coordinator

  • Jul 2021 - Present

  - Research- Data Entry- Managing and Organizing Agreements or Contracts- Buyer, Seller, Agent Coordination- Creating Letters or Emails - Research- Data Entry- Managing and Organizing Agreements or Contracts- Buyer, Seller, Agent Coordination- Creating Letters or Emails



JP Homes

• 1 - 100 Employee

• Virtual Assistant

  • Apr 2018 - Jun 2021

  - Research- Data Entry- Cold Calling- Managing and Organizing Agreements or Contracts- Creating Letters or Emails - Research- Data Entry- Cold Calling- Managing and Organizing Agreements or Contracts- Creating Letters or Emails



SPi Global

• India
• Machinery Manufacturing
• 1 - 100 Employee

• Technical Support Representative

  • Oct 2009 - Apr 2013

  - TSR: Assists customers with internet connection concerns- ATL: Assists immediate supervisor in making sure that team hits the campaign’s targets.- OIC: Oversees and manages operation and production work flow. - TSR: Assists customers with internet connection concerns- ATL: Assists immediate supervisor in making sure that team hits the campaign’s targets.- OIC: Oversees and manages operation and production work flow.



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Feb 2009 - Sep 2009

  Assists customers with concerns on the ff: - Billing, Finance and Collections - Technical assistance on mobile phone - Sales and Product Inquiry Assists customers with concerns on the ff: - Billing, Finance and Collections - Technical assistance on mobile phone - Sales and Product Inquiry