Anna Helfrich

Preschool Teacher at ELC - Family of International Schools Bangkok
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Contact Information
us****@****om
(386) 825-5501
Location
Bangkok City, Thailand, TH

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Experience

    • Thailand
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Preschool Teacher
      • Jan 2019 - Present

      • Establish and enforce rules of behavior for children in their classrooms • Engaging in creative methods of learning, such as arts and crafts, supervised play, and storytelling. • Adapt teaching methods and materials to meet the interests and learning styles of children • Develop and maintain positive relationships with children and parents • Manage classroom activities including lessons, play, breaks and meals • Track children's’ progress and report to parents • Help children reach developmental milestones • Collaborate with others to implement lesson plans • Encourage children to interact with each other to develop social skills • Provide appropriate supervision for children at all times • Planning comprehensive curriculums to address early childhood development needs • Facilitate various activities for children including songs, games and storytelling • Adhere to health/safety and sanitation procedures Show less

    • Guest Relation Manager
      • Feb 2015 - Aug 2017

      • Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction • Respond to guests needs and anticipate their unstated ones • Actively listen and resolve guests’ complaints • Oversee and coordinate all arrivals and departures of special guests (VIPs, etc) • Coordinate and manage communication between guests and staff • Promote all amenities, conveniences and programs offered • Direct, coach and manage Interns to ensure all standards and operating procedures are adhered to team’s performance Show less

    • Italy
    • Retail Apparel and Fashion
    • 100 - 200 Employee
    • Personal Assistant To Chief Executive Officer
      • Aug 2012 - Jan 2015

      • Provide sophisticated calendar management for CEO. Prioritize inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements. • Act as a liaison and provide support to the Board of Directors. Arrange and handle all logistics for Board meetings and events: schedule meetings; draft agendas; develop, compile, and distribute presentation materials, record meeting minutes on behalf of Board Secretary. Adhere to compliance with applicable rules and regulations set in bylaws regarding Board matters. • Complete a broad variety of administrative tasks that facilitate the CEO’s ability to effectively lead the organization, including: assisting with special projects; designing and producing complex documents, reports and presentations, collecting and preparing information for meetings with staff and outside parties, composing and preparing correspondence, maintaining contact lists, making travel arrangements and completing expense and mileage reports. • Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the CEO, including those of a highly confidential or critical nature. Prioritize and determine appropriate course of action, referral, or response, exercising judgement to reflect CEO’s style and organization policy. Show less

    • Switzerland
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Sea Freight Manager
      • Jun 2010 - Aug 2012

      • Negotiate and book cargo with shipping lines. • Complete customs clearances, ensuring full compliance to any relevant regulations. • Manage documentation flow. This includes bills of lading, packing lists, commercial invoices and certificates of origin and licenses. • Ship out of gauge/project cargo. • Coordinate the collection/delivery process and manage this until the final destination. • Cover all aspects of the forwarding process. • Book all movement of modes of freight. • Negotiate and book cargo with shipping lines. • Complete customs clearances, ensuring full compliance to any relevant regulations. • Manage documentation flow. This includes bills of lading, packing lists, commercial invoices and certificates of origin and licenses. • Ship out of gauge/project cargo. • Coordinate the collection/delivery process and manage this until the final destination. • Cover all aspects of the forwarding process. • Book all movement of modes of freight.

    • United States
    • Front Desk Receptionist
      • Mar 2008 - Jun 2010

      • Greet visitors and direct them to the appropriate departments or individuals • Answer telephones and respond to inquiries via telephone or email • Book meeting rooms, set up conference calls and take messages and minutes during meetings • Perform administrative tasks, including filing and photocopying • Write emails, memos and letters • Implement and/or develop office procedures and record systems • Greet visitors and direct them to the appropriate departments or individuals • Answer telephones and respond to inquiries via telephone or email • Book meeting rooms, set up conference calls and take messages and minutes during meetings • Perform administrative tasks, including filing and photocopying • Write emails, memos and letters • Implement and/or develop office procedures and record systems

    • United Kingdom
    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • Hostess
      • May 2006 - Dec 2007

      • Greeting guests as they enter, and putting them on a waiting list as necessary. • Providing guests with menus and answering any initial questions. • Seating guests at tables or in waiting areas. • Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. • Engaging with guests to ensure they're happy with food and service. • Responding to complaints and helping to resolve them. • Answering phone calls, taking reservations and answering questions. • Helping out with other positions in the restaurant as needed. Show less

Education

  • Framingham State University
    Master's degree, International and Comparative Education
    2021 - 2022
  • Modern Montessori International Training Center
    Diploma of Education, Early Childhood Education and Teaching
    2016 - 2017
  • Russian State University for the Humanities
    Bachelor's degree, Business Administration and Management, General
    2006 - 2010

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