Experience

Profil Rejser
• Denmark
• Travel Arrangements
• 1 - 100 Employee
• Cruise Specialist

  • May 2023 - Present

MyCruise
• Denmark
• Travel Arrangements
• 1 - 100 Employee
• Kryssningsexpert

  • Jun 2021 - May 2023

Rejsegarantifonden
• Denmark
• Leisure, Travel & Tourism
• 1 - 100 Employee
• Travel industry represantive on the Package Travel Appeals Board.

  • Jul 2017 - Jun 2021


Apollo Travel Group

• Singapore
• Hospitality
• 1 - 100 Employee

• Manager, Customer Services

  • Dec 2012 - May 2021

• Customer care responsible

  • Aug 2008 - Dec 2012

  Customer Care responsible / Apollo Travel GroupDealing with customer related complaints, compensations as well as servicing/supporting resort managers in our operations abroad.

• Destination manager / roundtrip t/l / economy responsible

  • Jun 1992 - Aug 2008

  Resort manager Kuoni Scandinavia. Postings abroad in Spain, Malaysia, Singapore, Greece, Thailand, India, Bulgaria, Jamaica, Indonesia, Tanzania and Kenya.Dealing with and handling tourists from Denmark, Norway and Sweden – customer services, roundtrip tourleader and responsible for East Africa operations during 12 years. Position included airport duties, managing our hotel booking operations, supervising staff and in charge of the financial reports for the destination.Part of the position was also to travel and explore possible new resort areas for the company, as well as contracting hotels. Show less