Experience

Allied Gold Ltd

• United Kingdom
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Product Developer / Office Manager

  • Sep 2017 - Present

  • Take the lead of system implementation, ensure the system is used efficiently. • Collaborate with the team to initiate and implement plans to continuing refining customers experience• Liaise with other departments to ensure the service is maintained to the highest level in order to provide the exceptional experience to our customers• Monitor the Customer experience, ensure all operational departments follow up, and resolve the customer's related glitches • Review Customers feedback and take any necessary actions to finetune the practice and operation• Provide full administrative support to the Directors.Allied Gold is at the forefront of wedding ring and bridal ring development and with our onsite Assay Office, we can offer a fast and efficient service to our growing retail customer base.www.allied.gold



Tate Recruitment

• United Kingdom
• Staffing and Recruiting
• 100 - 200 Employee

• Temporary Corporate Receptionist via

  • Sep 2017 - 2018

  Front desk in a busy corporate private members clubs etc.• Managing the meeting rooms bookings and the floor plan as a host by making sure that all delivered activities are at the highest standard.• Taking care of external and internal calls• Issue staff and visitor access badges, deleting badges and reinstating badges when needed Front desk in a busy corporate private members clubs etc.• Managing the meeting rooms bookings and the floor plan as a host by making sure that all delivered activities are at the highest standard.• Taking care of external and internal calls• Issue staff and visitor access badges, deleting badges and reinstating badges when needed



Private high profile Family

• Entertainment Providers
• 100 - 200 Employee

• Personal Assistant

  • Sep 2014 - Aug 2017

  • Responsible for full cycle Private PA duties, overseeing all personal matters for the family.• Acting as a principal point of contact between the family and their other staff members including co-ordinating their schedules, making sure adequate cover is in place at all times• Managing complex diaries for the family based in several time zones; facilitating social events, charity events, lunches and dinners• Liaising with schools to ensure children’s arrangements are in place• Organising family celebrations• Medical and beauty appointments• Overseeing home improvements, researching, investigating quotes and then project management of work• Handling all correspondence, including post, email and phone, on behalf of the family.• Responsible for all aspects of global travel, including passports, visas, flights, hotels, researching holidays; ensuring the smooth running of all travel arrangements• Carrying out any other ad hoc duties as necessary, including personal shopping, Christmas and birthday presents, decorations, etc.• Ensuring all paperwork is stored• Ensuring the highest level of confidentiality and discretion in all aspects of work

• Customer Service Representative

  • Apr 2014 - Nov 2014



PBS Sp. z o.o.

• Poland
• Market Research
• 1 - 100 Employee

• Office Junior Assistant

  • Apr 2013 - Apr 2014

• Nanny/Personal Assistant

  • Mar 2012 - Apr 2013