Project Manager

• Mar 2021 - Present

Project Manager

• Jan 2019 - Sep 2020

• Successfully led the deployment of multi-lingual website project against a tight deadline for a major business intelligence company. • Increased conversion rates for e-commerce clients by deployment of AB tested solutions and SEO improvements. • Delivered wide range of projects including UX and UI discovery, website migrations, GDPR compliance and third party integrations. • Managed remotely distributed PODs consisting of developers and experience optimisation consultants while fostering collaborative and friendly work environment. • Performed tasks such as budgeting, accounting, time log review and resource scheduling and reporting.

Digital Project Manager

• Jan 2018 - Nov 2018

• Closely collaborated with C- level stakeholders on business process mapping which successfully resulted in streamlining content management workflow of editorial teams of Verdict Media Network. • Identification of business needs for event organising subsidy, mapping of new processes and solution ideation. • Project managed cross-departmental initiatives on streamlining sales processes. • Project managed redesign and website build for GlobalData. Ideation and prototyping of mobile apps aimed at luxury travel market.

Project Manager

• Oct 2016 - Aug 2017

• Successfully managed digital L’Oreal brands' campaigns from creative briefing to project delivery. • Created and developed project plans, scheduling, budget tracking. • Partnered with the strategy team to gather consumer and product/ trend insights. • Maintained creative and quality control over created materials to ensure meeting the highest possible standard. • Developed cross-agency 360° marketing campaign projects together with various stakeholders. • Trained and supervised junior team members.

Junior Project Manager

• Mar 2015 - Oct 2016

• Owned the overall end-to-end projects, by proactively defining project scopes and roadmaps, overseeing the delivery of the projects, and managing reporting to clients. • Managed projects of Creating new websites, developing new features to existing websites, WCAG audit. Proactively collaborated with IT and Creative departments, to ensure consistency with client’s requirements. • Troubleshooting/ testing, content management of MINI and BMW Dealers’ websites, BMW Motorrad Polska. • Project manager to content localization for polish BMW website. • Facilitated Content Management training to clients to provide better understanding of their website. • Managed production of deliverables for digital campaigns.

Client Service Manager

• Nov 2014 - Apr 2015

• Identified and qualified prospective clients through research and lead generation tactics. • Researched trends, target groups, data analysis for campaign strategy development projects. • Created and presented value propositions for selected clients and targets in regards of Video Marketing and BTL Materials. • Successfully managed concurrent leads and accounts. • Identified and qualified prospective clients through research and lead generation tactics. • Researched trends, target groups, data analysis for campaign strategy development projects. • Created and presented value propositions for selected clients and targets in regards of Video Marketing and BTL Materials. • Successfully managed concurrent leads and accounts.

Customer Success Advisor

• May 2014 - Oct 2014

• Responded to enquiries and educated Customers on GetResponse email marketing platform. • Troubleshooted problems for customers. • Coordinated solutions with IT and management. • Built strong relationships with customers located worldwide. • Responded to enquiries and educated Customers on GetResponse email marketing platform. • Troubleshooted problems for customers. • Coordinated solutions with IT and management. • Built strong relationships with customers located worldwide.

Film Production Assistant

• Oct 2013 - Apr 2014

• Managed production of animated series for Oxford Publishing House. • Liaised with clients, animators, illustrators, compositors in order to produce video deliverables. • Served as a coordinator to permanent exhibition “Play Department” at European Solidarity Center. • Performed office duties such as assisting with the organisation of travel, file archiving, preparation of documents. • Managed production of animated series for Oxford Publishing House. • Liaised with clients, animators, illustrators, compositors in order to produce video deliverables. • Served as a coordinator to permanent exhibition “Play Department” at European Solidarity Center. • Performed office duties such as assisting with the organisation of travel, file archiving, preparation of documents.

ESL Teacher

• Sep 2012 - Jul 2013

Delivered Business English Classes to Chinese studens. Delivered Business English Classes to Chinese studens.

Summer Intern

• Apr 2013 - May 2013

• Generated leads through direct outbound marketing for a luxury hotel investment project. • Worked independently and as a part of a team to support HCMC high street retail services by creating and editing real estate documents, marketing materials, research conducting, database updating. • Generated leads through direct outbound marketing for a luxury hotel investment project. • Worked independently and as a part of a team to support HCMC high street retail services by creating and editing real estate documents, marketing materials, research conducting, database updating.

ESL Teacher

• Oct 2009 - Sep 2010

Delivered English classes to Vietnamese and Korean students. Delivered English classes to Vietnamese and Korean students.