Anna Gilbertson
Business Banking Quality Control Analyst at Affinity Plus Federal Credit Union- Claim this Profile
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Bio
Experience
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Affinity Plus Federal Credit Union
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United States
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Banking
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400 - 500 Employee
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Business Banking Quality Control Analyst
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Dec 2021 - Present
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Loan Officer
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Mar 2015 - Dec 2021
Grand Rapids, Minnesota I have worked as a Personal/Universal Banker by opening accounts, submitting credit applications, decisioning/underwriting, budgeting, money management, credit counseling/mending, regular cash; check, or loan transactions, troubleshooting (credit card and debit card issues), online banking issues, all while providing excellent member experience. I’m knowledgeable about Warranty, GAP, and loan protection as it was also part of my job to ensure that members were informed about additional… Show more I have worked as a Personal/Universal Banker by opening accounts, submitting credit applications, decisioning/underwriting, budgeting, money management, credit counseling/mending, regular cash; check, or loan transactions, troubleshooting (credit card and debit card issues), online banking issues, all while providing excellent member experience. I’m knowledgeable about Warranty, GAP, and loan protection as it was also part of my job to ensure that members were informed about additional products and services we offered. In this position, it has been my passion and honor to build relationships with our members; taking great pride in knowing clients by their first names’ and getting to know what their current and future goals are and partnering with to achieve those goals - big or small.
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Arrowhead Promotion & Fulfillment
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United States
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Advertising Services
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1 - 100 Employee
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Human Resources Assistant
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Apr 2011 - Feb 2015
Grand Rapids, MN
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PT Teller 1
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Dec 2007 - Jul 2010
Grand Rapids, MN
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Cashier
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Mar 2007 - Dec 2007
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