Experience

Dynamis, Inc.

• United States
• Defense and Space Manufacturing
• 1 - 100 Employee

• Junior Research Operation Analyst

  • Mar 2021 - Present

  Provide day-to-day analytical database assistance to the Dynamis Manager in support of The Department of Defense's Unexploded Ordnance Center of Excellence (UXOCOE) mission. Collaborate with and ensure the UXOCOE staff analysts properly capture C-EH S&T program data for inclusion into a joint DoD database (unclassified and classified). Ensure the capture, integrity, loading and proper formatting of data in accordance with staff analyst’s assigned mission areas, into the Joint Counter-Explosive Hazards Data Management System (JCEHDMS). Ensure compliance with DoD security standards and the office security program for Government and contract personnel. Maintain and update the Joint Counter-Explosive Hazards Data Management System (JCEHDMS) standing operating procedure (SOP) with any changes to enclosures in the annual report and any changes to the continuity book to assure a consistent appearance and up to date information in both. Prepare data management correspondence and reports for the Director and Operations Officer. Interact with the Army Research Lab (ARL) within the Combat Development Capabilities Command (CDCC) as the ARL supports the JCEHDMS effort. Attend the UXOCOE weekly staff meeting and quarterly portfolios updates. Prepare and coordinate the annual C-EH S&T report (in accordance with DoD Directive 5101.13E) with the appropriate departments within the Military and Federal Agencies for review. Assist in tracking all Requests for Information (RFIs) and external taskings and suspenses that come into the UXOCOE. Show less



Department Of Army

• United States
• Facilities Services
• 300 - 400 Employee

• Medical Support Assistant

  • Nov 2017 - Oct 2020

  RESEARCH, DOCUMENT, ANALYZE MEDICAL RECORDS, thorough knowledge of ward procedure and unit practices for assembling patient charts while an inpatient, and proper document for discharge of patients. • Performance of clerical duties with respect to patient care increases the efficiency with which the ward provides the quality and quantity of service using word, excel, Essentris/CHCS program. ACCOUNT FOR AND ESTABLISH CONTROL OF PATIENT RECORDS, consolidates patient records upon admission, transfer, discharges and death. • Assembles patient record according to prescribed sequential order. • Keep records current regarding test results and forms on an ongoing basis. • Maintains patient record confidentiality. • Assembles discharge and transfer patient packets. • Prepares special and recurring reports and correspondence related to ward operations. ENGAGED IN PROACTIVE ORAL COMMUNICATIONS WITH A WIDE VARIETY OF INTERNAL AND EXTERNAL CUSTOMERS, interacts with the public via telephone and direct contact. • Receives telephone calls and visitors to the ward records telephone messages pertaining to such things as detailed laboratory reports and refers the results to the nursing or physician staff. • Applies established guidelines regarding release of information on patients. • Determines source of call, relays messages, considering the nature of the information and the need to notify the nurse or appropriate staff member promptly. • Independently answers inquiries from patients concerning a variety of medical, personnel and administrative matters determining the nature of inquiry and responding to all administrative questions. Supervisor: SGT Grodi (915-742-3104) Show less



Dynamis, Inc.

• United States
• Defense and Space Manufacturing
• 1 - 100 Employee

• Executive Assistant/Analyst II

  • Nov 2015 - Jun 2017

  ANALYZE RECORDS AND OTHER DATA, PREPARE DETAILED WRITTEN REPORTS AND RECOMMENDATIONS; • Analyzed reports, identify anomalies, resolve discrepancies, ensure reports are accurate/timely • Researched & prepared recurring and special written reports for officers & officials. • Prepared SOP; analyze existing procedures; recommend changes. DEMONSTRATED EXCEPTIONAL ADMINSTATIVE SERVICE; • Prepared & coordinates the FY Annual report. • Maintained & tracked responded on Request for Information (RFIs) for UXO on detection & neutralization technologies. • Confirmed the Joint Counter-Explosive Hazards Data Management System (JCEHDMS) is formatted in the templates established. ACCOUNT FOR AND ESTABLISH CONTROL; • Produced Excel reports inventory, readiness and supply availability. • Maintained SOP manual and Continuity Book. EVALUATED EFFECTIVENESS OF OPERATIONS; • Provided administrative needs to the UXOCOE Director. • Ensured UXOCOE staff is properly equipped. • Ensured compliance with DoD security, safety, and occupational health standards. • Monitored/tracked operations, ensured compliance with all applicable policies. • Identified and reconciled any deficiencies. COMMUNICATE DAILY WITH INTERNAL AND EXTERNAL CUSTOMERS; • Developed collaborative relationships with all levels of personnel. • Researched/Resolved complaints. • Made recommendations to improve operations. • Prepared daily, weekly, monthly attendance vacation, leave or offsite status reports. ENGAGED IN PROACTIVE ORAL COMMUNICATIONS WITH A WIDE VARIETY OF INTERNAL AND EXTERNAL CUSTOMERS • Managed operations/training calendar, track of schedules/appointments. • Scheduled/prepared Government and private facilities for internal/external meetings. • Maintained a close and highly responsive relationship with the day-to-day calendar and scheduling systems for key staff, assist logistic support and research. PROMOTED TEAM APPROACH; • Shared plans, information and sought input from colleagues and managers. Show less



Army & Air Force Exchange Service

• United States
• Consumer Goods
• 1 - 100 Employee

• SUPERVISOR, CUSTOMER SERVICE/CENTRAL CHECKOUT

  • Oct 2014 - Nov 2015

  ENGAGED IN PROACTIVE ORAL COMMUNICATIONS WITH A WIDE VARIETY OF INTERNAL AND EXTERNAL CUSTOMERS; in order to provide information, advocate for new approaches and respond to a wide range of questions. EVALUATED EFFECTIVENESS OF OPERATIONS; identified deficiencies and developed plans to address. DEMONSTRATED EXCEPTIONAL CUSTOMER SERVICE; interacted daily with a diverse range of personnel, from customers to colleagues to other supervisors/managers. ENGAGED IN PROACTIVE ORAL COMMUNICATIONS WITH A WIDE VARIETY OF INTERNAL AND DIRECTLY SUPERVISED UP TO 15 TEAM MEMBERS; set work priorities and goals; mentored them to provide outstanding customer service and exceed organizational goals and objectives, offering advice and instruction as needed. PROMOTED TEAM APPROACH; to problem solving and sales. Shared plans and information and sought input from colleagues and managers; built consensus to ensure optimal efficiency and effectiveness. REVIEWED, ANALYZED AND RECONCILED INVENTORY; ensured product availability. Followed up on discrepancies and resolved problems. Show less



Arkansas Insurance Department

• United States
• Government Administration
• 1 - 100 Employee

• Insurance Investigator, Consumer Services Division (CSD)

  • Sep 2012 - Feb 2014

  RESEARCH, DOCUMENT, ANALYZE AND INTERPRET; insurance rules, regulations, standards and technical data, as well as Occupational Health and Safety Administration (OSHA) regulations. • Assembled information, compiles evidence, and provide testimony at legal proceedings. • Maintain open communications, exercise tact and diplomacy on all occasions. • Transcribed inquires and composes follow-up correspondence to insurance companies and to complainants. • Summarize results; prepare and submit relevant reports to director and commissioner for direction. PROVIDE ADVICE, ASSISTANCE AND GUIDANCE; on all insurance policies sold in Arkansas, along with conducting investigations in response to complaints from the public regarding insurance companies, agents or issues adjustors. • Consulted with consumers via telephone, written communication or in person visits. PLAN AND ORGANIZE; scheduled travels, in the event of significant storm damage or catastrophic events. • Visited damaged area to assist homeowners with filing claims and procuring emergency living expenses from their insurers. • Traveled statewide to provide educational information and materials, free of charge, at various community groups, fairs, expos, shows and speaking engagements and Dislocated Worker Workshops. COMMUNICATED DAILY WITH INTERNAL AND EXTERNAL CUSTOMERS; train new employees with insurance complaint procedures; provided technical and general information to the general public and employees. Show less



RIVERCITY MANAGEMENT SERVICES

• Radcliff, Kentucky, United States

• Human Resources Manager

  • Apr 2006 - May 2011

  ANALYZE EMPLOYEE RECORDS AND OTHER DATA; PREPARE DETAILED WRITTEN REPORTS AND RECOMMENDATIONS; using Word, Excel and Outlook and specialized software including the Integrated Maintenance Data System. • Ensured reports are accurate and timely. • Researched and prepared recurring and written. • Accurately forecast organizational human resource needs. EVALUATED EFFECTIVENESS OF OPERATIONS; process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence. • Monitored and tracked operations, ensured compliance. • Identified and reconciled any deficiencies. • Leveraged resources to ensure timely. • Arranged for advertising or posting of job vacancies. • Organized for organizational training activities. DEMONSTRATED EXCEPTIONAL INTERNAL CUSTOMER SERVICE; answer questions regarding examinations, eligibility, salaries, benefits, and other information. • Interview job applicants to obtain and verify information. • Designated applicants meeting specified job requirements. • Administered employee benefit programs and worker's comp plans. REVIEWED, ANALYZED AND PERSONNEL AVAILABILITY. Examine employee files to answer inquiries and provide information for personnel actions. • Recorded data for each employee. • Collected personnel records from other departments or employees. ENGAGED IN PROACTIVE ORAL COMMUNICATIONS WITH A WIDE VARIETY OF INTERNAL AND EXTERNAL CUSTOMERS; to provide information, advocate for new approaches and respond to a wide range of questions. • Prepared and presented briefings, training and reports. DIRECTLY SUPERVISED UP TO 10 MANAGER TEAM MEMBERS; set work priorities and goals. • Mentored them to provide exceed organizational goals and objectives. • Assisted in the overall planning, direction and timely execution of the food service operations. • Ensured managers were fully briefed on goals, strategies and policies. Show less