Experience

Royal Society For The Protection Of Birds

• Administrator



Royal Society For The Protection Of Birds

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Administrator / LGBTQIA+ Network Secretary / EDI Champion

  • May 2019 - Present

  F2F Membership Administrator RoleOrganising meetings and whole-team events and conferences, booking meeting rooms, organising catering and accommodation, main point of contact for internal and external event venues. Calendar management. Onboarding new members of staff and organising access to systems. Using online finance system to process purchase orders, invoices and expenses.Weekly payroll and monthly commission for fundraisers with diligence and attention to detail. Taking minutes, reviewing and carrying out actions. Use of Microsoft packages (Word, Excel, OneDrive, SharePoint, PowerPoint, Publisher, Visio) and bespoke systems, sharing expertise in systems usage via running workshops. Supporting project work - organising, proofreading and managing access to project documents. Communicating via e-mail, phone, Microsoft Teams, Zoom, Skype and face-to-face (covid permitting!) LGBTQIA+ Starlings Network Secretarial Role: Taking minutes and following up actions. Organising meetings. Creating informative LGBTQIA+ Inclusion training resources.Writing intranet articles to mark LGBTQIA+ events throughout the year and liaising with the relevant stakeholders to publish them. Organising and running internal virtual events - LGBTQIA+ talk for LGBT+ History Month 2021. Pride in the Media 'Book Club' discussion for Pride month 2021. Talking confidently about LGBTQIA+ issues, empathising with other members of the Starlings network, self-educating by listening and understanding. Organising attendance at virtual Global Pride 2020. Equality, Diversity and Inclusion Champion Role: Supporting the England EDI Delivery Group in achieving their objectives to improve inclusivity on nature reserves in England. Planning internal events to mark National Inclusion Week and Black History Month.Organising and facilitating EDI discussions in the face-to-face Senior Management Team. Writing EDI updates for the monthly Face-to-Face newsletters. Show less

• EDI Literature Reviewer (3-month secondment)

  • Jul 2021 - Oct 2021

  Responsibilities and skills: Defining search terms and searching multiple databases for academic literature relating to Equality, Diversity and Inclusion in organisations. Reading reviews, reports and studies, making a judgement about their reliability, validity and scientific value, drawing a conclusion about the value of organisational EDI based on the findings of the evidence. Creating a database of the studies to be used by the wider organisation and EDI project team. Writing up a review of the literature to be used to underpin the business case for the RSPB investing in EDI. Communicating the findings of the review out in the form of presentations and visual media. Liaising closely with both the Conservation Science and EDI project teams to ensure the review is on-track and fit for purpose.Critical thinking and analysis of sources. Show less



Asda

• Retail
• 700 & Above Employee

• Full time home shopper / process colleague

  • Jun 2014 - May 2019

  Full time position before, during and after university. Continuation of contract as a seasonal colleague during summer, winter and spring holidays. Responsibilities and skills: Picking customers’ online orders and packing into corresponding crate (ambient, chilled and frozen temperature goods). Downloading orders on the computer before picking commenced. Using a home shopping scanner and a process telxon scanner correctly. Organising and stapling receipts together. Stock counting, topstocking, price and label changes, restocking shelves. Baking and packaging baked goods, making pancakes. Interaction with customers and colleagues – approachable and helpful attitude towards customers. IT literacy. Working with a team to reach a shared goal. Fire and Health and Safety training. Correct use of warehouse and shopfloor equipment. Thorough attention to detail and use of numerical skills during stock counting. Time-management when working with chilled and frozen goods. Understanding of food hygiene principles. Show less



Argos

• United Kingdom
• Retail
• 700 & Above Employee

• Christmas temporary retail assistant

  • Oct 2013 - Dec 2013

  Responsibilities and skills: Operating tills – processing sales, returns and vouchers. Picking items and distributing to the customer. Understanding the location coding system in order to find the correct item. Customer service and cooperation skills. Checkouts training. Fire and health and safety training. Responsibilities and skills: Operating tills – processing sales, returns and vouchers. Picking items and distributing to the customer. Understanding the location coding system in order to find the correct item. Customer service and cooperation skills. Checkouts training. Fire and health and safety training.



Matalan

• United Kingdom
• Retail
• 700 & Above Employee

• Retail Assistant (work experience placement)

  • Jul 2011 - Jul 2011

  Responsibilities and skills: Organising and shelving products. Inputting information into computer database. Face-to-face interaction with customers and colleagues. Communication skills. Data protection and discretion. IT literacy. Responsibilities and skills: Organising and shelving products. Inputting information into computer database. Face-to-face interaction with customers and colleagues. Communication skills. Data protection and discretion. IT literacy.