Technical Writer - InCoax Networks AB

• Apr 2021 - Present

Member of the Steering Committee of TERMINOLOGY WITHOUT BORDERS

• Oct 2019 - Feb 2022

Internship Trainee at TermCoord

• Oct 2019 - May 2020

Technical Writer and Translator - freelance

• Feb 2013 - Nov 2021

✦ Write technical documents in English and Italian. ✦ Translate technical documents from English and Swedish into Italian. ✦ Leverage extensive background in electrical and telecom engineering to ensure the use of accurate terminology in all work. ✦ Deliver projects within a wide range of documentation including patents, installation/operation/service manuals, user guides, white papers, safety data sheets, webinars, and presentations. ✦ Write technical documents in English and Italian. ✦ Translate technical documents from English and Swedish into Italian. ✦ Leverage extensive background in electrical and telecom engineering to ensure the use of accurate terminology in all work. ✦ Deliver projects within a wide range of documentation including patents, installation/operation/service manuals, user guides, white papers, safety data sheets, webinars, and presentations.

Project Quality Manager

• Dec 2016 - Mar 2019

✦ Gathered customer requirements and translated them into test suits and methodologies to best meet client expectations.✦ Allocated staff and budgeted resources for all projects, ensuring work was completed on time and within specifications.✦ Resolved issues as they arose and evaluated and guaranteed the quality of all projects for customers.✦ Implemented streamlined problem solving and quality reporting processes, earning an increase in efficiency and workplace productivity.

Google Partner Operation Manager

• May 2014 - Nov 2016

✦ Primary interface to Google's Technical Account Manager. Accountable for the fulfilling of the commercial contract between Sony Mobile and Google.✦ Secured the necessary launch approval from Google for each device configuration commercially released by Sony Mobile.

Defect manager

• Jun 2007 - Apr 2014

✦ Oversaw and drove Radio Access projects to completion, directing all major issues towards EMEA and Research and Development teams while securing acceptance of mobile phones by all operators. ✦ Spearheaded special projects upon Mobile Operators request regarding the improvement of the radio performance of Sony Ericsson/Sony Mobile handsets.

Operator Acceptance Team Leader

• Jan 2006 - May 2007

✦ Led and coordinated the activities of the IOT Lab and Field Test teams for H3G Italy in Rome. ✦ Worked to validate and accept Sony Ericsson handsets via the collection and analysis of testing logs, test activity daily reports, raising and tracking of defect records, participating in internal and customer meetings, and planning strategic tests. ✦ Led and coordinated the activities of the IOT Lab and Field Test teams for H3G Italy in Rome. ✦ Worked to validate and accept Sony Ericsson handsets via the collection and analysis of testing logs, test activity daily reports, raising and tracking of defect records, participating in internal and customer meetings, and planning strategic tests.

Radio IOT Test Leader

• Apr 2003 - Dec 2005

✦ Motorola Radio IOT Lab and Field Manager leading the Motorola Carrier support team for H3G Italy in Rome. ✦ Motorola Radio IOT Lab and Field Manager leading the Motorola Carrier support team for H3G Italy in Rome.

System Test Engineer

• Mar 2002 - Mar 2003

✦ Joined forces with R&D and Development teams to test new features and implement bug fixes as demanded by the manufacturers’ schedule. ✦ Gathered and evaluated technical documentation, SW release notes, and defect reports to determine future testing strategies, plans, and detailed cases. ✦ Established controlled the testing environment with required configuration files within UNIX. ✦ Commissioned hardware platforms. ✦ Promptly recorded test results into the System Test database and updated release notes as necessary. Show less

Verification Engineer

• Feb 2001 - Feb 2002

✦ Defined and performed initial system testing of UTRAN testing strategy. ✦ Wrote high-level test plans, test titles, and test cases for the features of Lucent’s UTRAN software. ✦ Defined and performed initial system testing of UTRAN testing strategy. ✦ Wrote high-level test plans, test titles, and test cases for the features of Lucent’s UTRAN software.

BSS Test Engineer

• Jan 1998 - Dec 2000

✦ Tested new releases of hardware and software on both BTS and BSC. ✦ Completed upgrades and regression tests within the Orange Testbed facility and conducted numerous field trials for new configurations before rollout. ✦ Collaborated with the manufacturer to garner experience with their defect reporting system. ✦ Tested new releases of hardware and software on both BTS and BSC. ✦ Completed upgrades and regression tests within the Orange Testbed facility and conducted numerous field trials for new configurations before rollout. ✦ Collaborated with the manufacturer to garner experience with their defect reporting system.