Product Manager

• Sep 2021 - Present

— Launched a new app in 3 months — Released recommendation system from scratch, resulting in 7.5x upsales revenue increase — Redesigned UI of the new line of dishes and increased conversion to view by 23% — Implemented meals search feature — Redesigned menu representation — Developed interface for sending push notifications, implemented routing and deep links, accrual and burning of bonuses — Wrote copy for all product features. Collaborated with designers, other product managers and developers on creating a user-friendly interface Show less

• Apr 2017 - Jan 2021

— Managed «Rocketshop», a branded clothing store, and was responsible for the development, logistics and support for orders— Created smart-logistic system by integration three courier services (DHL, UPS, Boxberry), reducing delivery costs by 52%— Managed a part-time team of 4 people, handling support chat communication, inquiries, and daily orders— Managed front and back-end marketing development team using Scrum methodology— Successfully completed 2 product projects, including a payroll section and redesigned app and web bank architecture for a better client experience Show less

• Sep 2016 - Mar 2017

— Managed a 12-person team, making quick decisions and setting tasks for developers to accelerate the data verification process— Recruited for offline/online verification team, conducting interviews and creating training structure including internships— Conducted performance reviews for new bank representative employees— Trained team members on support, calls, and card issuance, reducing onboarding time — Developed and implemented KPIs to measure team performance, resulting in a ~20% increase in accuracy Show less

• Feb 2016 - Aug 2016