Anna Brandt
Office Coordinator at Grace Clinic- Claim this Profile
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Bio
Experience
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Grace Clinic
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Office Coordinator
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Feb 2021 - Present
• Focus on assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits • Verify patient insurance by confirming and document insurance eligibility of patient coverage benefits • Navigate multiple computer systems; researched and assessed customer needs and offered appropriate solutions • Maintains professional communication with various PAR staff, medical center staff, physicians, guests, and patients. Communication may consist of telephone correspondence or in person contact • Reviews daily infusion schedule ensuring that patients have follow up appointments and next treatment appointments as required. • Works closely with the charge RN and Clinical Manager to ensure adequate staffing for number of patients scheduled. • Schedules new patient treatments ensuring that all authorizations, pre-treatment tests/procedures and central line insertions have been completed as appropriate. • Re-schedules appointments for treatment delays or cancellations as needed. Show less
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Receptionist
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Apr 2019 - Jul 2021
• Responsible for friendly and efficient communication with any person who comes into the office or telephones the church office • Sort and distribute incoming mail. Keep office area clean and organized • Assist members in a professional manner, while being highly organized, attentive to detail, able to multitask • Possess knowledge and experience with social media, records management, and exceptional oral and written communication skills • Responsible for friendly and efficient communication with any person who comes into the office or telephones the church office • Sort and distribute incoming mail. Keep office area clean and organized • Assist members in a professional manner, while being highly organized, attentive to detail, able to multitask • Possess knowledge and experience with social media, records management, and exceptional oral and written communication skills
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Wells Fargo
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United States
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Financial Services
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700 & Above Employee
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Personal Banker
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Aug 2018 - May 2019
• Delivered best-in-class customer experience while adhering to work guidelines, policies, and regulations • Excelled in a fast paced, collaborative environment that required accuracy, multitasking and effective communication • Navigated multiple computer systems; researched and assessed customer needs and offered appropriate solutions • Delivered best-in-class customer experience while adhering to work guidelines, policies, and regulations • Excelled in a fast paced, collaborative environment that required accuracy, multitasking and effective communication • Navigated multiple computer systems; researched and assessed customer needs and offered appropriate solutions
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First Convenience Bank
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United States
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Banking
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300 - 400 Employee
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Personal Banker
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Aug 2016 - Jun 2018
• Reconciled cash drawer ensuring complete accuracy • Balanced coin sorter, vault, and automated teller machine totaling more than $500,000 • Processed over 20 customer transactions per hour with attention to detail • Performed specialized tasks such as loan payments, night drops, bank by mail, and safe deposit boxes • Managed personal and business accounts establishing creditability and a friendly rapport with customers • Assisted other branches by volunteering to fill in as needed to help the branch team when short handed Show less
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Lane Bryant
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United States
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Retail
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700 & Above Employee
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Sales Associate
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Oct 2015 - Aug 2016
• Demonstrates Lane Selling behaviors to provide exceptional client experiences •Contributes to achievement of Company goals, including financial objectives, client experience, operational controls, asset protection, safety, and merchandise presentation • Demonstrates respect and openness for differing ideas, opinions, and backgrounds • Acts with a high degree of integrity and care for co-workers and clients • Demonstrates Lane Selling behaviors to provide exceptional client experiences •Contributes to achievement of Company goals, including financial objectives, client experience, operational controls, asset protection, safety, and merchandise presentation • Demonstrates respect and openness for differing ideas, opinions, and backgrounds • Acts with a high degree of integrity and care for co-workers and clients
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Paid Tutor
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Sep 2014 - May 2015
I worked as a tutor for a variety students, grades 9-12, in any subject matter. I had to explain complex concepts using easy to understand terms. I also assisted in helping new tutors work with new students. This job gave me the opportunity to interact with many different types of people who all processed information differently so I had to adjust my teaching style accordingly. I worked as a tutor for a variety students, grades 9-12, in any subject matter. I had to explain complex concepts using easy to understand terms. I also assisted in helping new tutors work with new students. This job gave me the opportunity to interact with many different types of people who all processed information differently so I had to adjust my teaching style accordingly.
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Education
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Texas Tech University Health Sciences Center
Master's degree, Health/Health Care Administration/Management -
Texas Tech University
Bachelor's degree, Pyschology -
The University of Texas at Arlington
Pre-Nursing Studies -
Denison High School