Anna Brandt

Office Coordinator at Grace Clinic
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Contact Information
us****@****om
(386) 825-5501
Location
Lubbock, Texas, United States, US

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Bio

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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Office Coordinator
      • Feb 2021 - Present

      • Focus on assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits • Verify patient insurance by confirming and document insurance eligibility of patient coverage benefits • Navigate multiple computer systems; researched and assessed customer needs and offered appropriate solutions • Maintains professional communication with various PAR staff, medical center staff, physicians, guests, and patients. Communication may consist of telephone correspondence or in person contact • Reviews daily infusion schedule ensuring that patients have follow up appointments and next treatment appointments as required. • Works closely with the charge RN and Clinical Manager to ensure adequate staffing for number of patients scheduled. • Schedules new patient treatments ensuring that all authorizations, pre-treatment tests/procedures and central line insertions have been completed as appropriate. • Re-schedules appointments for treatment delays or cancellations as needed. Show less

    • Receptionist
      • Apr 2019 - Jul 2021

      • Responsible for friendly and efficient communication with any person who comes into the office or telephones the church office • Sort and distribute incoming mail. Keep office area clean and organized • Assist members in a professional manner, while being highly organized, attentive to detail, able to multitask • Possess knowledge and experience with social media, records management, and exceptional oral and written communication skills • Responsible for friendly and efficient communication with any person who comes into the office or telephones the church office • Sort and distribute incoming mail. Keep office area clean and organized • Assist members in a professional manner, while being highly organized, attentive to detail, able to multitask • Possess knowledge and experience with social media, records management, and exceptional oral and written communication skills

    • United States
    • Financial Services
    • 700 & Above Employee
    • Personal Banker
      • Aug 2018 - May 2019

      • Delivered best-in-class customer experience while adhering to work guidelines, policies, and regulations • Excelled in a fast paced, collaborative environment that required accuracy, multitasking and effective communication • Navigated multiple computer systems; researched and assessed customer needs and offered appropriate solutions • Delivered best-in-class customer experience while adhering to work guidelines, policies, and regulations • Excelled in a fast paced, collaborative environment that required accuracy, multitasking and effective communication • Navigated multiple computer systems; researched and assessed customer needs and offered appropriate solutions

    • United States
    • Banking
    • 300 - 400 Employee
    • Personal Banker
      • Aug 2016 - Jun 2018

      • Reconciled cash drawer ensuring complete accuracy • Balanced coin sorter, vault, and automated teller machine totaling more than $500,000 • Processed over 20 customer transactions per hour with attention to detail • Performed specialized tasks such as loan payments, night drops, bank by mail, and safe deposit boxes • Managed personal and business accounts establishing creditability and a friendly rapport with customers • Assisted other branches by volunteering to fill in as needed to help the branch team when short handed Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Oct 2015 - Aug 2016

      • Demonstrates Lane Selling behaviors to provide exceptional client experiences •Contributes to achievement of Company goals, including financial objectives, client experience, operational controls, asset protection, safety, and merchandise presentation • Demonstrates respect and openness for differing ideas, opinions, and backgrounds • Acts with a high degree of integrity and care for co-workers and clients • Demonstrates Lane Selling behaviors to provide exceptional client experiences •Contributes to achievement of Company goals, including financial objectives, client experience, operational controls, asset protection, safety, and merchandise presentation • Demonstrates respect and openness for differing ideas, opinions, and backgrounds • Acts with a high degree of integrity and care for co-workers and clients

    • Paid Tutor
      • Sep 2014 - May 2015

      I worked as a tutor for a variety students, grades 9-12, in any subject matter. I had to explain complex concepts using easy to understand terms. I also assisted in helping new tutors work with new students. This job gave me the opportunity to interact with many different types of people who all processed information differently so I had to adjust my teaching style accordingly. I worked as a tutor for a variety students, grades 9-12, in any subject matter. I had to explain complex concepts using easy to understand terms. I also assisted in helping new tutors work with new students. This job gave me the opportunity to interact with many different types of people who all processed information differently so I had to adjust my teaching style accordingly.

Education

  • Texas Tech University Health Sciences Center
    Master's degree, Health/Health Care Administration/Management
    2021 - 2022
  • Texas Tech University
    Bachelor's degree, Pyschology
    2017 - 2021
  • The University of Texas at Arlington
    Pre-Nursing Studies
    2015 -
  • Denison High School
    2011 - 2015

Community

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