Experience

F&P Travel

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Sales Assistant

  • Feb 2023 - Present

• Sales Assistant

  • Feb 2023 - Apr 2023



Scott Dunn

• United Kingdom
• Leisure, Travel & Tourism
• 200 - 300 Employee

• Business Analyst

  • Jan 2020 - Oct 2020

  This role is part of the IT team and works closely with our in-house development team, working on projects surrounding better internal sales processes and improving our guest experience.

• Sales Operations Executive

  • Dec 2017 - Jan 2020

  Ensuring the correct processes are in place to help the sales teams run effectively and efficiently. Working across all sales and product teams and providing support and training along with liaising with suppliers. Analysing where improvements can be made in the current processes.

• Senior Travel Consultant - Europe

  • Sep 2016 - Dec 2017

• Senior Travel Consultant

  • Apr 2015 - Dec 2017

• Travel Consultant - Mediterranean

  • Aug 2014 - Sep 2016

• Travel Consultant - Ski and Mediterranean

  • Nov 2012 - Aug 2014

  Working within the ski and Mediterranean team creating, selling and administrating holidays to Europe destinations. Being responsible for all aspects of selling and booking a holiday. Being an active team member achieving individual and team sales targets as well as meeting KPI’s. Taking part in familiarization trips and developing extensive product knowledge for the ski and Mediterranean. Be a competent user of all the computer software systems including TARTS 2, PIMPS, Shoretel and outlook, excel and COPS Show less



Sodexo Prestige

• Facilities Services
• 400 - 500 Employee

• Manager - Olympic Stadium at London 2012

  • Jun 2012 - Sep 2012

  Ensuring the smooth running of the lounge and providing the highest level of service to the guests, who included Royals, Delegates, Presidents and Celebrities. Also, leading the team and making sure standards were upheld using discipline and performance management where necessary. Ensuring the smooth running of the lounge and providing the highest level of service to the guests, who included Royals, Delegates, Presidents and Celebrities. Also, leading the team and making sure standards were upheld using discipline and performance management where necessary.

• Chalet Manager

  • Nov 2011 - Apr 2012

  I looked after 4 fine dining chalets and was responsible for every aspect of the success of these. I made daily visits to the chalets, ensuring that the guests received the highest level of service. I had to effectively manage and oversee the chalet teams making sure their roles were carried out to the correct standard. Performance managing and disciplining where necessary. Travel planning, creating spreadsheets to monitor stock control, assessing standards within chalets by carrying out spot checks and using teamwork to work closely with the management team to create a seamless end product. Show less



Marriott Hotels

• United States
• Hospitality
• 1 - 100 Employee

• Assistant Restaurant Manager

  • Feb 2011 - Nov 2011

  My role included ensuring maximum customer satisfaction of service, being in charge of the daily running of the restaurant, meeting the company’s brand standards, forecasting the department’s revenue weekly, meeting payroll budgets, organising the weekly rota, training and hiring new employees, being involved in disciplining and meeting the department’s targets. I was duty manager trained, which involved dealing with any problems or complaints that arose within the hotel. This included being fire and first aid trained. Show less

• Restaurant Supervisor

  • Nov 2009 - Feb 2011

  Being a part of the smooth running of the restaurant, training new employees, meeting the company’s brand standards, cashing up at the end of shifts, being involved in operation meetings, duty management shifts.



Rumours Restaurant

• United Kingdom
• 1 - 100 Employee

• Waitress

  • Oct 2003 - Nov 2009

  Part time employment for four years as an assistant waitress. From gaining experience my position developed to head waitress which I did full time for two years. My role involved the day to day running of the restaurant, training new employees, cashing up at the end of shifts, being entrusted with the security of the property, being involved in private catering events. Part time employment for four years as an assistant waitress. From gaining experience my position developed to head waitress which I did full time for two years. My role involved the day to day running of the restaurant, training new employees, cashing up at the end of shifts, being entrusted with the security of the property, being involved in private catering events.