Experience

Deyton Bell

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Business Services Manager

  • Feb 2021 - Present

  Supporting the development and delivery of projects by providing a range of services to company Directors and the wider team. Concentrating on marketing, communications, event management, project research and analysis, preparation of reports and presentation of materials to clients. Supporting the development and delivery of projects by providing a range of services to company Directors and the wider team. Concentrating on marketing, communications, event management, project research and analysis, preparation of reports and presentation of materials to clients.



New Anglia Local Enterprise Partnership

• United Kingdom
• Government Administration
• 1 - 100 Employee

• Events & Communications Coordinator

  • Oct 2019 - Nov 2020

  Jointly project managed Restart - The Business Recovery online festival fro Norfolk and Suffolk, using Green screen technology. Responsible for the New Anglia LEP website and ensuring it was updated and correct. Attended a large event in Amsterdam, support local Food & Drink businesses, promoting their products ready to export. Organisation of conferences, business networking events and meetings, across various projects the LEP delivers and supports. Jointly project managed Restart - The Business Recovery online festival fro Norfolk and Suffolk, using Green screen technology. Responsible for the New Anglia LEP website and ensuring it was updated and correct. Attended a large event in Amsterdam, support local Food & Drink businesses, promoting their products ready to export. Organisation of conferences, business networking events and meetings, across various projects the LEP delivers and supports.



Archant

• United Kingdom
• Book and Periodical Publishing
• 700 & Above Employee

• Events Manager

  • Jan 2016 - Oct 2019

• Events Executive

  • Sep 2014 - Oct 2019



Weston Park

• Norwich

• Wedding & Events Co-ordinator

  • Feb 2008 - Aug 2014

  Co-ordinating and Project Managing Events such as Weddings, Charity Functions, Conferences, Corporate away days. Tailor-making each event to suit the client’s needs and bespoke requirements. Preparing monthly management reports on bookings, enquiry information, turnover and sales. Working to and achieving targets and budgets set on a yearly basis. Liaising with all members of the team, providing relevant information and handover information to ensure the smooth running of every event is as planned. Showing clients, companies and individuals around the establishment, ascertaining and recording their requirements. Arranging, planning and participating in local Wedding Open days - promoting the company and the services on offer. Networking with competitors and suppliers. Following up contacts made. Taking responsibility for building good relationships with clients and suppliers to maintain the high standard of customer service at all times. Building support network with local businesses to help promote the services on offer. Responsibility for all event related website content and social media profiles, using various mediums to generate relationships. Producing event literature, adverts, special offers and promotional material. Created mailing database and continue maintenance. Analyse trends and implement new creative ideas. Producing agendas and taking minutes at weekly Management meetings.



First Choice Airways

• Gatwick Airport

• Cabin Crew

  • Mar 2006 - Dec 2007

  To ensure safety and comfort for all passengers, to be prepared and confident for any emergency or unexpected incident and to provide excellent customer service. It was important to be an ambassador /role model for the companies image and be professional at all times. Having to be flexible in working with different crew members and being able to work together as a team. To ensure safety and comfort for all passengers, to be prepared and confident for any emergency or unexpected incident and to provide excellent customer service. It was important to be an ambassador /role model for the companies image and be professional at all times. Having to be flexible in working with different crew members and being able to work together as a team.



Excel Airways

• Airlines and Aviation
• 1 - 100 Employee

• Cabin Crew

  • Jan 2005 - Nov 2005

  Duties very similar to those in my later Cabin Crew role although mainly focusing on the Short-haul programme Duties very similar to those in my later Cabin Crew role although mainly focusing on the Short-haul programme



The UK Holiday Group

• Hotel Contracts Assistant

  • Nov 2003 - Dec 2004

  Negotiating and agreeing contracts with worldwide hotels for inclusion in annual brochures including rates.Visiting and inspecting Hotels for Selection/de-selection in the yearly brochures. Ensuring they met contracted standards and complied with our targeted audiences’ needs. Oversee of clients on pre-booked breaks, being on call and available throughout their stay and representing the company professionally at all times including any emergency provisions. Attending national trade shows promoting the company to prospective businesses and clients. Co-ordinating sales updates to senior management.Solving escalated customer complaints.Assisting the Hotel Contracts Manager with daily administration tasks. Preparing reports on current sales figures for weekly management meetings and comparisons year on year.Minute taking at weekly meetings.

• Customer Sales Consultant

  • Jul 2001 - Nov 2003

  Booking, planning and tailor-making first class customer holidays. Resolving customer queries on a daily basis over the telephone and in person.Regular contact with hotels to check availability and confirm bookings.Running temporary sales desks in Department Stores during sales promotions.Providing a end to end service based on customer ownership.