Experience

RecordTrak

• United States
• Legal Services
• 1 - 100 Employee

• Records Coordinator

  • Mar 2021 - Present

  -Coordinates acquisition of medical records from medical facilities, preparing and sending them to attorneys for court cases-Processes invoices with a sense of urgency-Takes ownership of problem invoices and emails facilities to fix issues

• Records Coordinator

  • Mar 2021 - Present



Target

• Mexico
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Retail Salesworker

  • Apr 2020 - Mar 2021

  -Flexible and motivated team player, goes above and beyond to provide excellent customer service and drive sales -Flexible and motivated team player, goes above and beyond to provide excellent customer service and drive sales



TW Ponessa & Associates

• United States
• 1 - 100 Employee

• Therapeutic Staff Support

  • Apr 2019 - Apr 2020

  -Follows treatment plan to modify behaviors with reinforcers and transfer of coping skills -Fosters excellent client relations between parents and teachers in various settings -Takes detailed notes and tracks behaviors to calculate percentages for client progress -Follows treatment plan to modify behaviors with reinforcers and transfer of coping skills -Fosters excellent client relations between parents and teachers in various settings -Takes detailed notes and tracks behaviors to calculate percentages for client progress



Ring

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Community Support Agent

  • Oct 2018 - Jan 2019

  -Troubleshoots technical issues in a fast-paced call center -De-escalates frustrated customers in order to maintain call control -Troubleshoots technical issues in a fast-paced call center -De-escalates frustrated customers in order to maintain call control



Guiding Technologies Corp.

• Client Success Specialist

  • May 2018 - Aug 2018

  Member of development team for software that assists with behavioral interventionsBalanced client needs and developer capabilities with creative solutions to challenges

• Intern

  • May 2017 - May 2018