Experience

Steel Technologies

• Mining
• 700 & Above Employee

• Strategic Account Manager

  • May 2023 - Present



Reibus

• United States
• Internet Marketplace Platforms
• 100 - 200 Employee

• Operations Manager

  • Nov 2022 - Mar 2023

• Customer Success Manager

  • Nov 2021 - Nov 2022



Coilplus Canada Inc.

• Mining
• 1 - 100 Employee

• OEM Contracts, Customer Service Representative

  • Jan 2019 - Nov 2021

  . Maintained relationships and provided support to over 20 OEM-approved customer accounts while remaining IATF compliant · Analyzed forecasts and monitored inventory levels to support customer requirements while keeping ERP (Stratix) up-to-date · Supported OSP’s process from receipt of master coil to the shipment of finished goods to customers (including processing and any quality issues) and entered data in ERP · Provided internal support through creation and maintenance of sales orders and stock orders in ERP system as well as providing reports (such as OSP KPI and Customer Satisfaction reports to upper-management Show less



JET Programme Canada

• Canada
• Government Administration
• 1 - 100 Employee

• Assistant Language Teacher (Alt)

  • Aug 2013 - Aug 2018

  · Prepared daily lesson plans for students and aided in updating the city’s English curriculum with the board of education · Instructed classes of up to 30 students ranging from kindergarten to junior high school students · Utilized multimedia strategies and technology to convey information in fresh and interesting ways · Organized and ran English camps with over 200 students in order to facilitate interest in English · Prepared daily lesson plans for students and aided in updating the city’s English curriculum with the board of education · Instructed classes of up to 30 students ranging from kindergarten to junior high school students · Utilized multimedia strategies and technology to convey information in fresh and interesting ways · Organized and ran English camps with over 200 students in order to facilitate interest in English



Ardene

• Canada
• Retail
• 700 & Above Employee

• Sales Associate

  • May 2013 - Jul 2013

  The Sales Associate is responsible for providing outstanding customer service as per company standards, working with a Point of Sale (POS) system, generating sales, merchandising and general upkeep of the store’s cleanliness and appearance. Other responsibilities include: - Ensuring that each customer receives outstanding service by providing a friendly environment, which includes greeting, acknowledging and re-approaching every customer, maintaining solid product knowledge and all other aspects of customer service; - Keeping informed on the most current promotions and advertisements; - Assisting in merchandising, displays and maintenance of the store’s cleanliness; - Completing all customer piercings with professionalism; - Replenishing merchandise, monitoring floor stock and processing shipments; - Directing customers in locating merchandise; - Processing cash/credit/debit purchases at register using a Point of Sale (POS) system; - Adhering to all company policies per the employee manual; - Comply with policy and regulations as per the company’s employee manual with regards to integrity and loss prevention. - Physical ability to stand for extended periods, climb a ladder and to move and handle boxes of merchandise (weighing up to 30 pounds) and fixtures throughout the store, which entails lifting, and perform all functions as set forth. - Other tasks as assigned by the Manager or Assistant Manager. Show less



Taiyo Hellos English School

• Teacher's Assistant

  • Dec 2011 - Aug 2012



Parakaro

• Kumamoto, Japan

• English Teacher

  • Nov 2011 - Apr 2012



Godfathers Pizza

• Cook

  • May 2011 - Aug 2011



XS Cargo

• Canada
• Retail
• 1 - 100 Employee

• Customer Service Representative

  • Nov 2010 - May 2011



Scotiabank

• Canada
• Banking
• 700 & Above Employee

• Customer Service Representative

  • Nov 2008 - Aug 2009