Anna Ługowska
Scrum Master at Alior Bank S.A.- Claim this Profile
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Bio
Experience
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Alior Bank SA
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Poland
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Banking
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700 & Above Employee
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Scrum Master
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Dec 2019 - Present
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Miquido
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Poland
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Software Development
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200 - 300 Employee
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Dec 2018 - Nov 2019
- Supporting teams in problems' solving.- Leading teams to self-organizing and self-managing.- Assuring proper communication in the teams.- Cooperating and building positive relations with Product Owner, development teams, and stakeholders.- Helping the teams with delivering high-quality products.- Improving teams performance.- Taking care of team members' personal development (career plannings).- Assuring a good mood of team members.- Applying Scrum and LeSS frameworks.- Cooperating with Project Managers and Scrum Masters to solve problems in ongoing projects.- Helping the Project Managers and Scrum Masters with applying appropriate project methodologies and practices. - Reporting on projects (time, budget, etc.).- Supporting the Sales Department in preparing time and budget estimates for new projects.- Supporting the HR Department in the recruitment process. Show less
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Mar 2017 - Dec 2018
- Supporting teams in problems' solving.- Leading teams to self-organizing and self-managing.- Assuring proper communication in the teams.- Cooperating and building positive relations with Product Owner, development teams, and stakeholders.- Helping the teams with delivering high-quality products.- Improving teams performance.- Taking care of team members' personal development (career plannings).- Assuring a good mood of team members.- Applying Scrum and LeSS frameworks.- Reporting on projects (time, budget, etc.).- Supporting the Sales Department in preparing time and budget estimates for new projects. Show less
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Tandemite
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Poland
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Technology, Information and Internet
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1 - 100 Employee
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Aug 2012 - Feb 2017
- Specialised in IT projects.- Preparation of offers for customers.- Budget planning.- Scheduling and estimating of work.- Supervising the quality and timeliness of projects.- Ensuring proper communication in projects.- Organising of the teamwork.- Building workers’ development paths.- Building of long-term, positive customer relationships.- Cooperation with external agencies regarding projects.
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Aug 2011 - Aug 2012
- Building of long-term, positive customer relationships.- Remain in frequent contact with the clients.- Preparation of offers for customers.- Budget planning.- Scheduling and estimating of work.- Looking for new opportunities to cooperate. - Cooperation with external agencies regarding projects
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May 2011 - Aug 2011
- Coordination of office work.- Documents management (related to ongoing projects and financial-accounting).- Responsibility for personnel matters (contracts, keeping records of working time, etc.).- Cooperation with services providers.- Organising of events. - Ongoing contacts with the accounting office.
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Mystery shopper, pollster
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Jul 2009 - Apr 2011
- Interviews with the target group of respondents. - Conduct audits of the quality of customer service in retail and services companies. - Interviews with the target group of respondents. - Conduct audits of the quality of customer service in retail and services companies.
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Education
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Uniwersytet Jagielloński w Krakowie
Zarządzanie -
Akademia Pedagogiczna im. Komisji Edukacji Narodowej w Krakowie
Geografia