Experience

Pine Technical and Community College

• United States
• Higher Education
• 1 - 100 Employee

• Student

  • Sep 2013 - Present



Canadian Pacific

• Canada
• Rail Transportation
• 700 & Above Employee

• Accounts Payable Clerk

  • Sep 2004 - Oct 2012

  Process invoices and expenses for accounts payableInventory data entryEnsured compliance with accounting deadlines

• Transportation Services Rep

  • Sep 2004 - Oct 2012

  Prepared Order Entry billingTrain arrivals and departuresProtect switching, supplemental and miscellaneous chargesCorrected EDI waybills from interchange carriersCollaborated with Yardmasters and crews to ensure timely delivery of trains

• Payroll Clerk

  • 2004 - 2012

  Process Train & Enginemen Guarantee Extra Board claims in a timely & accurate manner while working under conditions that require meeting payroll closing deadlinesProcess time sheets for bi-monthly payrollProcess employee disability claimsResponsible for maintaining on-line file of GEB eligible employeesPrint and mail payroll checks and accounts payable checksAnalyze and interpret audit reportsBack up for wage garnishments/collections



WM

• United States
• Environmental Services
• 700 & Above Employee

• Customer Service Representative

  • Jun 2001 - Sep 2004

  Resolve customer concerns regarding billing and service issuesScheduled deliveries for contractors and businessesCompleted collection dutiesDispatched drivers Resolve customer concerns regarding billing and service issuesScheduled deliveries for contractors and businessesCompleted collection dutiesDispatched drivers



City of Maple Grove

• Receptionist/Animal Control

  • Jun 1997 - Sep 2004

  Answer phonesProduce lost and found reports . Secure placement for unclaimed animals with adoption agencies .Examine and medicate animals. Observe quarantined animals,document behavior changes .Coordinate with city offices and law enforcement Answer phonesProduce lost and found reports . Secure placement for unclaimed animals with adoption agencies .Examine and medicate animals. Observe quarantined animals,document behavior changes .Coordinate with city offices and law enforcement



Xcel Energy

• United States
• Utilities
• 700 & Above Employee

• Customer Service Representative

  • Oct 2000 - Aug 2001

  Answer incoming phone calls and respond with appropriate action .Resolve customers concerns with program, service and/or contractors .Maintain all "special accounts". i.e.landlord, non-utility, pre-paid accounts, etc. Dispatch service orders to correct contractor .Complete weekly rotating duties, i.e. cancel requests, check requests Answer incoming phone calls and respond with appropriate action .Resolve customers concerns with program, service and/or contractors .Maintain all "special accounts". i.e.landlord, non-utility, pre-paid accounts, etc. Dispatch service orders to correct contractor .Complete weekly rotating duties, i.e. cancel requests, check requests



Animal Humane Society

• United States
• Non-profit Organizations
• 200 - 300 Employee

• Adoption/Receiving Staff

  • Mar 1996 - Jun 1999

  Educated potential adopters on proper care and training of petsCompleted adoption paperwork . Researched animal cruelty reports, Maintained lost and found database .Transported animals to shelters off sit adoptions . Assisted in training of new employees/volunteers . Represented organization at special events, Attended continuing education seminars . Accomplished data entry on intake information. Fund raising payments, and misc.procedures . Administered shelter gift shop.Prepare merchandise ordering, displays .Provided customer phone support and directed calls for 8 line system . Participated in bulk mailings for fundraisers, events and quarterly newsletters