Experience

Vets Pets

• United States
• Veterinary Services
• 1 - 100 Employee

• Field Operations Director

  • Jul 2022 - Present

• Regional Operations Lead

  • Mar 2021 - Jul 2022

• Manager- Holly Springs Location

  • Sep 2018 - Mar 2021

  Developed and maintained computerized record management systems to store and process data, such as personnel activities and information, and to produce reports. Directed, supervised and evaluated work activities of medical, technical, clerical, service, maintenance, and other personnel. Prepared activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives. Established work schedules and assignments for staff, according to workload, space, and equipment availability. Processed paperwork for new employees and entered employee information into the payroll system. Verified attendance, hours worked, and pay adjustments, and posted information onto designated records. Provided information to employees and managers on payroll matters, tax issues, benefit plans, and kept track of leave time, such as vacation, personal, and sick leave, for employees.Oversaw monthly inventory to included ordering, receiving and stocking.Consistently maintains month inventory budget 5% to 7% below company standard.Developed training SOPs for various positions within the hospital.Evaluated employee’s strength and assigned task according to experience and training.Interviewed, hired, managed, developed and trained staff, established and monitored goals and conducted annual reviews. Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and daily task.Maintained Control Substances log to follow the DEA regulations.Provided direct supervision of staff development and ongoing education of employees. Show less



ABC Supply Co. Inc.

• United States
• Wholesale Building Materials
• 700 & Above Employee

• Accounts Payable Specialist

  • Nov 2014 - Aug 2018

  Lead the day to day accounts payable operations for 16 branch locations, ensuring all payments are processed in a timely and accurate manner. Verify accuracy of A/P batch output to ensure correct vendor coding and account reconciliation. Conduct monthly closing procedures, accruals and journal entries for each branch with volumes ranging from $150K to $5.5M. Generate, balance and review accounts payable reports, ensuring accuracy of data. Contributed to the management of a 25% growth in team workflow, increasing branches from 57 to 72; delivered year-end books with 92% accuracy despite additional workload, exceeding expectations. Managed the coordination and execution of annual inventory control audits for branches with total annual volumes ranging from $1.3M to $5.5M. Selected to take over the spring and fall Q12s; established and implemented goals for the team and provided ongoing mentoring to ensure attainment of performance goals. Show less



Penn Veterinary Supply Inc.

• United States
• Veterinary
• 1 - 100 Employee

• Inside Sales Regional Account Manager

  • 2013 - 2014

  Coordinated and executed the full sales cycle from lead generation through sales presentations and closure. Partnered with senior leadership to define and implement strategies for growing sales and profit margin. Built and managed strong client relationships, providing ongoing support to ensure overall satisfaction. Presented and sold veterinarian supply products to prospective and existing client accounts. Provided training and product support for veterinarian clients, ensuring their total comprehension of the full product line to ensure their overall satisfaction and retention. Initiated contact with non-purchasing accounts and presented new products to increase existing sales pipeline; drove an 18% growth of non-purchasing accounts within 12 months. Consistently met and/or exceeded challenging sales goals by executing effective sales strategies. Supported the integration of a new inventory control service for clients, which allowed purchase of bulk-items at a discounted rate with on-site warehouse storage. Monitored clients’ inventories and shipped out product as needed to ensure adequate supply; promoted new service to existing and prospective accounts. Planned and facilitated continuing education programs/workshops for veterinarians. Show less



Highland Animal Hospital

• Fayetteville, NC

• Veterinary Assistant | Administrative Receptionist

  • 2001 - 2013

  Progressed through roles of increased responsibility, taking on additional tasks to support daily workflow. Functioned in a multifaceted role responsible for directing daily administrative and clinical operations within this high-volume animal hospital. Coached, mentored and supported a staff of 30, providing ongoing guidance to drive internal improvements. Supported the rapid growth of the hospital from 2 veterinarians to 6; introduced strategies for increasing business. Provided training for new hires on clinical procedures and practices to drive efficiency improvements. Worked closely with vendors to purchase supplies and equipment; negotiated pricing to maximize spend. Tracked and maintained all inventory items, coordinating the purchase of supplies to meet operational demands. Assisted in leading the school-education program, providing on-the-job shadowing for high school and college students interested in a career in the veterinary field. Handled general accounting functions, including payroll processing, daily deposits and collections efforts. Show less