Ann Sevenich
Executive Director at Windsor House Inc.- Claim this Profile
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Bio
Howard Manns
I had the pleasure of being mentored by Ann in the first few years of my healthcare career. I have since started a company sharing some of the very values I learned from Ann. In our industry, it is imperative that the clinical and service aspects of a facility are within regulatory guidelines – not only from a state-mandated aspect, but from a resident care aspect as well. I consider Ann to be one of the best at healthcare leadership and marketing – detailed, conscientious, and dependable and always available to staff and external resources from a leadership standpoint. She was always professional and sensitive to the residents’ needs and their family’s request regarding care. And her ability to lead her team in that venture is admirable. Ann’s ability to structure and manage a healthcare operation (both leadership and marketing) was paramount in her ability to manage such a workload. Ann’s relationship skills have served her well when it comes to referral sources, families and State Agencies as she has a great rapport with the key players and they respect her attention to details. Few healthcare professionals are as attentive to a facility’s ‘big picture’ needs. I would, without reservation, highly recommend Ann to any company looking to bring their reputation to a higher level of excellence.
M. Susan Frenger
I had the pleasure of working with Ann when she was Executive Director at Alterra Heathcare. We found that we had a personal mutual connection and from that point on it was as if we had known one and other for years. She was very helpful and professional and was always available to assist me with whatever my needs were. I found her to be very kind and compassionate to the residents and all those around her. Unfortunately I do not get the opportunity to see Ann too often since she has moved to Sheperd of the Valley.
Howard Manns
I had the pleasure of being mentored by Ann in the first few years of my healthcare career. I have since started a company sharing some of the very values I learned from Ann. In our industry, it is imperative that the clinical and service aspects of a facility are within regulatory guidelines – not only from a state-mandated aspect, but from a resident care aspect as well. I consider Ann to be one of the best at healthcare leadership and marketing – detailed, conscientious, and dependable and always available to staff and external resources from a leadership standpoint. She was always professional and sensitive to the residents’ needs and their family’s request regarding care. And her ability to lead her team in that venture is admirable. Ann’s ability to structure and manage a healthcare operation (both leadership and marketing) was paramount in her ability to manage such a workload. Ann’s relationship skills have served her well when it comes to referral sources, families and State Agencies as she has a great rapport with the key players and they respect her attention to details. Few healthcare professionals are as attentive to a facility’s ‘big picture’ needs. I would, without reservation, highly recommend Ann to any company looking to bring their reputation to a higher level of excellence.
M. Susan Frenger
I had the pleasure of working with Ann when she was Executive Director at Alterra Heathcare. We found that we had a personal mutual connection and from that point on it was as if we had known one and other for years. She was very helpful and professional and was always available to assist me with whatever my needs were. I found her to be very kind and compassionate to the residents and all those around her. Unfortunately I do not get the opportunity to see Ann too often since she has moved to Sheperd of the Valley.
Howard Manns
I had the pleasure of being mentored by Ann in the first few years of my healthcare career. I have since started a company sharing some of the very values I learned from Ann. In our industry, it is imperative that the clinical and service aspects of a facility are within regulatory guidelines – not only from a state-mandated aspect, but from a resident care aspect as well. I consider Ann to be one of the best at healthcare leadership and marketing – detailed, conscientious, and dependable and always available to staff and external resources from a leadership standpoint. She was always professional and sensitive to the residents’ needs and their family’s request regarding care. And her ability to lead her team in that venture is admirable. Ann’s ability to structure and manage a healthcare operation (both leadership and marketing) was paramount in her ability to manage such a workload. Ann’s relationship skills have served her well when it comes to referral sources, families and State Agencies as she has a great rapport with the key players and they respect her attention to details. Few healthcare professionals are as attentive to a facility’s ‘big picture’ needs. I would, without reservation, highly recommend Ann to any company looking to bring their reputation to a higher level of excellence.
M. Susan Frenger
I had the pleasure of working with Ann when she was Executive Director at Alterra Heathcare. We found that we had a personal mutual connection and from that point on it was as if we had known one and other for years. She was very helpful and professional and was always available to assist me with whatever my needs were. I found her to be very kind and compassionate to the residents and all those around her. Unfortunately I do not get the opportunity to see Ann too often since she has moved to Sheperd of the Valley.
Howard Manns
I had the pleasure of being mentored by Ann in the first few years of my healthcare career. I have since started a company sharing some of the very values I learned from Ann. In our industry, it is imperative that the clinical and service aspects of a facility are within regulatory guidelines – not only from a state-mandated aspect, but from a resident care aspect as well. I consider Ann to be one of the best at healthcare leadership and marketing – detailed, conscientious, and dependable and always available to staff and external resources from a leadership standpoint. She was always professional and sensitive to the residents’ needs and their family’s request regarding care. And her ability to lead her team in that venture is admirable. Ann’s ability to structure and manage a healthcare operation (both leadership and marketing) was paramount in her ability to manage such a workload. Ann’s relationship skills have served her well when it comes to referral sources, families and State Agencies as she has a great rapport with the key players and they respect her attention to details. Few healthcare professionals are as attentive to a facility’s ‘big picture’ needs. I would, without reservation, highly recommend Ann to any company looking to bring their reputation to a higher level of excellence.
M. Susan Frenger
I had the pleasure of working with Ann when she was Executive Director at Alterra Heathcare. We found that we had a personal mutual connection and from that point on it was as if we had known one and other for years. She was very helpful and professional and was always available to assist me with whatever my needs were. I found her to be very kind and compassionate to the residents and all those around her. Unfortunately I do not get the opportunity to see Ann too often since she has moved to Sheperd of the Valley.
Credentials
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Certified Chemical Dependency Counselor III-E (CCDC III-E)
Ohio Social Work and Chemical Dependency Counselor Board
Experience
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Windsor House Inc.
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Executive Director
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Mar 2018 - Present
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Capital Senior Living
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United States
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Individual and Family Services
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200 - 300 Employee
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Executive Director
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Dec 2015 - Feb 2018
selected as Executive Director of the year by The Ohio Assisted Living Association. This prestigious award was selected over 400 eligible Executive Directors within the state of Ohio. selected as Executive Director of the year by The Ohio Assisted Living Association. This prestigious award was selected over 400 eligible Executive Directors within the state of Ohio.
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Ohio Presbyterian Retirement Services - OPRS
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Park Vista Youngstown, Ohio
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Director, Office of Case Managemet and Admissions
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Feb 2015 - Dec 2015
Promoted to this position February 2015 Promoted to this position February 2015
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Ohio Presbyterian Retirement Services (now Ohio Living)
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Office of Admissions and Case Management
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Sep 2014 - Dec 2015
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Bloom Senior Living
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Lakewood, Ohio
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Executive Director
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Jul 2011 - Aug 2014
*successfully brought this challenged community into positive NOI within two months of employment. Continuing NOI improvement seen every month of tenure. This Bloom community recognized as the highest level of financial performance of the Kandu portfolio. * Strategically recruited, hired and trained a team of managers bringing standard of excellence to each department. * Responsible for orchestrating a 3.5 million dollar renovation of the entire community. * Responsible for the continued positive trend in census development. * Successfully changed the culture of this community to one of superior customer service. * Implemented a successful rebrand of this community. * Strategically flipped this community from a 75% Medicaid/25% private pay to a 75% private pay/25% Medicaid revenue source in first year of tenure. * Oversight of 98% return from hospital and skilled nursing residents that require leave of absence for medical needs. * Converted community into a true “aging in place” property while ensuring the safety and Well-being of the residents was a top priority; therefore, maintaining resident retention and resident/family satisfaction. * Provided direct nursing care on an intermittent bases. Show less
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Shepherd Of The Valley Lutheran Retirement Services, Inc.
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Associate Director
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Sep 2005 - Jul 2011
Promoted to this position March 2006 * Responsibility for all operations within home health agency. * Developed and implemented a home repair division. Service is provided to the general community. * Researched, developed and successfully implemented a home monitoring and alert system within the general public. * Structured and implemented an area marketing director position within Corporation. It has been through this engagement that Shepherd's home health, independent, assisted living and skilled rehab services have experienced a continued increase in census. * Supervisor of corporate marketing department. * Supervisor of corporate wellness program; encompassing both resident and employee participation * Continue to provide duties as outlined below. Community Services Director - 2005 to 2006 * Responsible for the overall operation of Shepherd of the Valley home health agency. * Obtained deficiency free department of health surveys during all years of my tenure. * Responsible for the total marketing development and implementation for Columbiana, Mahoning and Trumbull counties. * Conduct wellness clinics for referral sources. * I have successfully maintained and expanded referral sources for Shepherd of the Valley home health by 90% during my tenure * Responsible for community presentations that promote Shepherd of the Valley * Responsible for the research, development and implementation of community services to seniors in area * Ability to multi task while continuing to be organized Show less
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American Red Cross
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United States
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Non-profit Organizations
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700 & Above Employee
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Board Chair
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1997 - 2011
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Regional Director Of Operations
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Jan 1997 - Sep 2005
Promoted to this position September 2004 * Responsible for the operations of ten assisted living and two memory care residences throughout Northeast Ohio. * Responsible for occupancy expectations throughout Northeast Ohio residences. * Responsible for completing Standard and Expectation Walkthroughs * Recruiting and hiring of management staff within region * Responsible for continuance of NOI trending improvement * Experience in budget development and compliance * Experienced with regulatory compliance * Responsible for successful correction of serious citations of memory care residence within region. Brought residence into full regulatory compliance within two months duration after being promoted to regional position. Residence Director Salem Sterling House - Promoted to Executive Director April 2004 of the Salem and Alliance Sterling Houses Responsible for the total operation of the Salem Sterling House from start up to lease up. Attained 100% occupancy within eighteen months of operation maintained over 100% occupancy for nearly two years. Gained the highest EBITDAR in the state of Ohio in 2003. Was the highest EBITDAR residence in the country for two consecutive months in 2003. Maintained a low employee turnover. Assisted the regional sales manager in status report reviews, quarterly plans and reviews Brought the Alliance House into positive net operating income within two months of being promoted as executive director Operated within regional support team in absence of a regional director of operations Recognized as one of the top ten residence director's Show less
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Regional Director of Operations/Executive Director
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1997 - 2005
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Shift Charge Nurse
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Jan 1994 - Jan 1997
Responsible for the care of 45 residents Supervised and trained shift staff Completed nursing schedules Responsible for the care of 45 residents Supervised and trained shift staff Completed nursing schedules
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Adult CD Counselor/Steering Clear Coordinator
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1987 - 1994
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Adult and Adolescent Chemical Dependency Counselor
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Jan 1987 - Jan 1989
Promoted to the Director of the Steering Clear
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Salem Community Hospital
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Wellness and Fitness Services
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100 - 200 Employee
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Staff Nurse
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Jan 1980 - Jan 1987
Oriented to and worked on all areas of hospital Member of the "special team" response team Oriented to and worked on all areas of hospital Member of the "special team" response team
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Education
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1978 - 1980
Hannah E Mullins School of Nursing
Nursing -
1973 - 1977
United High School
High School, College Prep -
Certified Dementia Practitioner
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Kent State University
Business Administration and Management, General
Community
