Experience

Diamond Health, Inc.

• United States
• Consumer Services
• 1 - 100 Employee

• Nationally Registered Certified Medical Assistant

  • Oct 2022 - Present

  Draw labs, room members, ekg, prepare power point presentations, refill medications, perform point of service testing, give injections, arrange testing for members, prepare referrals Draw labs, room members, ekg, prepare power point presentations, refill medications, perform point of service testing, give injections, arrange testing for members, prepare referrals



Village Health Partners

• United States
• Medical Practices
• 1 - 100 Employee

• Clinical Trainer

  • Jan 2019 - Feb 2022

  Train triage medical assistants and schedulers for a 4 clinic family practice. Responsible for setting up the new hires in phone system and training on e clinical works, Mitel and the workflows for the practice. Trouble shoot computer issues, log in issues and set up desk top computers. Create new provider schedules, maintain provider schedules with changes on a daily basis and set up providers for online scheduling. Created training videos and workflows. Conduct 30 and 90 skills check offs on the new hires, coach new hires on performance and conducts annual skills reviews. Provides management with necessary information in regards to employees performance. Show less

• PCC Lead

  • Jan 2017 - Jan 2018

  Lead over the triage medical assistants and the schedulers. Adjusted time clock errors, approved time off, kept track of attendance, made sure all time clock adjustments were made in order the employees in the department would be paid. Would perform quarterly reviews and yearly reviews. Interview and conduct working interviews with potential new employees. Would perform coaching and training to departmental employees. Support for the team and to help solve for any technical issues. Ran performance reports on each agent daily and monthly. Show less



SEGAL FAMILY MEDICINE CENTER

• United States
• Medical Practices

• Back Office Medical Assistant

  • Feb 2013 - Nov 2014

  Worked in the back office rooming patients, taking vitals, doing ekgs, spirometry, assist the provider with procedures, ear lavage, hearing exams and vision exams. Would administer immunizations, vaccinations and breathing treatments. Maintained OSHA compliancy for the office. Performed medication refills, reviewing lab results with patients and maintaining information in the patient’s chart. Worked in the back office rooming patients, taking vitals, doing ekgs, spirometry, assist the provider with procedures, ear lavage, hearing exams and vision exams. Would administer immunizations, vaccinations and breathing treatments. Maintained OSHA compliancy for the office. Performed medication refills, reviewing lab results with patients and maintaining information in the patient’s chart.



Powers By Design, LLC

• Vice President of Operations

  • Jan 2010 - Jan 2013

  Payroll, daily operational needs, managed clients accounts Payroll, daily operational needs, managed clients accounts