Ann Ngima
Acting Chief Executive Officer at LifeBank- Claim this Profile
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Bio
Experience
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LifeBank
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Nigeria
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Hospitals and Health Care
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1 - 100 Employee
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Acting Chief Executive Officer
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Jul 2022 - Present
1. Responsible for managing all operations within a country. This involves taking responsibility for profit, revenue, cash and quality targets.2. Analyzing annual budgets and producing a detailed annual business operating plan will have to deliver on the monthly, quarterly or annual targets for revenue, profits and cash.3. Produce business performance reports, which could be on a monthly and quarterly basis.4. Evaluatingcompany’s financial, operational, and sales and marketing structures to plan for continual improvements and a continual increase of operating efficiencies.5. Recruiting and managing staff, including performance monitoring, and possibly mentoring and training.6. Identifying and establishing business opportunities within the country in line with the organization's strategic direction7. Identifying key clients and building sustainable relationships with these clients8. Identifying/engaging local consultants and agents in countries of operation and building strategic alliances with them to facilitate the winning and implementation of projects.9. Creating, improving, implementing and enforcing policies and procedures of the organization that will improve operational and financial effectiveness of the company10. Communicating effectively and establishing credibility throughout the organization and with the senior management team as an effective developer of solutions to business challenges. Show less
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Operations Manager
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Jul 2021 - Present
1. Provide oversight of the fulfilment, administrative and customer serviceunits2. Establish priorities and sequences for the ordering, processing anddispatching of customer requests3. Develop, implement and monitor local processes that are necessary tomeet transportation and supply services requirements4. Plan and organize tasks and resources to achieve strategic goals andobjectives.5. Collaborate and coordinate with other departments to efficiently meet theneeds of customers6. Improve operational systems, processes and policies in alignment with thecompany’s mission- specifically, support better management reporting,information flow, business process and organizational planning.7. Manage and increase the effectiveness and efficiency of all vendor/ thirdparty engagements (security, merchandisers, repair workmen) etc.8. Contribute to short and long-term organisational planning and strategysessions9. Measure progress towards set goals and take corrective action10. Assign tasks according to personal abilities and limitations; ensure fair andconsistent workload distribution11. Review operating reports and resolve operational, and maintenanceproblems to ensure minimum costs and prevent operational delays.12. Monitor, develop and revise standard operating procedures and workpractices in accordance with regulatory and organizational standards.13. Determine the qualifications and competence of direct reports and overseetheir performance and delivery14. Take appropriate and timely action in disciplinary situations; documentactions taken in accordance with policy.15. Perform other managerial duties as assigned Show less
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Nairobi Bariatric Center
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Kenya
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Medical Practices
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1 - 100 Employee
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Operations Manager
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Apr 2021 - Jun 2021
1. Incharge of all the Operations at the facility. 2. Patient manager giuding them through various weigh loss treatments. 3. Handling all payments and reconcilling the books. 4. Store management and procurement of both medical and non-medical consumables. 1. Incharge of all the Operations at the facility. 2. Patient manager giuding them through various weigh loss treatments. 3. Handling all payments and reconcilling the books. 4. Store management and procurement of both medical and non-medical consumables.
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Nasimiyu Wamunga
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Kenya
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Entertainment Providers
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1 - 100 Employee
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General Manager Operations and Business Development
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Sep 2019 - Jun 2020
1. Incharge of operations within the hospital across all satellite clinics. 2. Engaged in business development for both corporate and cash payers to solicit for more business and to build lasting relations. 3.Handled recruitment, hiring and training of new staff. 5. Handled staff disputes and chaired disciplinary committee. 4. Prepared the hospital budget and ensured it was properly financed. 5. Assisted in debt collection from insurance companies. 6. Formulated policies within the hospital and ensured they were followed. 7. Ensured the hospital was compliant with the relevant authorities and lincences renewed on time. 8. Prepared the staff payroll. 9. Chaired the weekly meetings of departmental heads. 10. Engaged in procurement process. Ensuring we sourced affordable and quality stuff. 11. Handled the wellness medical camps abd ensured everything went on well. 12. Show less
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Astradental Services Ltd
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Kenya
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Hospitals and Health Care
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1 - 100 Employee
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Business Development Manager
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Apr 2019 - Aug 2019
1. Marketing and business development for both cashand corporate soliciting for more business. 2. Social Media management and creating of content for the company pages facebook, Instagram and LinkedIn. 3.Relation management for both corporates and insurance companies. 4. Scheduling and managing the Dental Mobile clinic for the outdoor activities. 5. Organising and facilitating wellness programs in partnership with Insurance companies. 6. Organised, Managed and maintained the company calender for the Corporate Social Responsibility. 7. Show less
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Acacia Medical Centre Limited and Plaza MRI Limited
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GA HOUSE 1st floor along Ralph Bunche Road Upperhill
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General Manager
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Nov 2014 - Nov 2018
1. Incharge of all the operations in the hospital across all branches. 2. Engaged in business development for both corporate and cash payers to solicit for more business and to build lasting relations. 3.Handled recruitment, hiring and training of new staff. 5. Handled staff disputes and chaired disciplinary committee. 4. Prepared the hospital budget and ensured it was properly financed. 5. Assisted in debt collection from insurance companies. 6. Formulated policies within the hospital and ensured they were followed. 7. Ensured the hospital was compliant with the relevant authorities and lincences renewed on time. 8. Prepared the staff payroll. 9. Chaired the weekly meetings of departmental heads. 10. Engaged in procurement process. Ensuring we sourced affordable and quality stuff. Show less
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Acacia Medical Centre Limited
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Nairobi 2nd floor ICEA building along Kenyatta Avenue
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Hospital Administrator- ICEA Branch
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May 2014 - Nov 2014
1. Managed the day to day operations of the branch. 2. Ensured all the departments were running smoothly. 3. Handled staff disputes within the branch level and escalated serious matters to the overall Administrator. 4. Marketing the branch services to the neighbouring doctors and clinics. 5. Ensuring all the clients were given quality care while at the branch. 6. Solving clients complaints. 7. Engaging in business development to solicit for more business both cash and corporates. 8. Taking minutes for the Head of Department meetings. Show less
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Education
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University of Eldoret
Bachelor of Science in Wildlife Management, Wildlife and Wildlands Science and Management -
Kenya Institute of Management
Advanced certificate in Business management, Business, Management, Marketing, and Related Support Services -
Kenya Institute of Management
Certificate in Business management, Business Administration and Management, General -
South Tetu Girls High School
O Levels, B plain of 66 points