Experience

SmugMug

• United States
• Photography
• 1 - 100 Employee

• Senior Product Support Specialist

  • Dec 2015 - Present

• Educator, Editorial Team

  • Feb 2009 - Dec 2015

  Research and create unique content for SmugMug Education Center: Technical Writer, Editor, Researcher. Write and format articles using Wordpress and SmugMug as platforms.Vendor Relationship Account Manager.SmugMug Customer Education and Training (one to many and one to one).



Ann McRae Photography

• Photography

• Photographer, owner

  • Sep 2001 - Present

  Photographer based in southwest Edmonton, home studio with beautiful garden for outdoor photography, also offer on location photography. Specializing in family portraits and sport photography. Landscape, wildlife and floral art prints available for purchase. Photographer based in southwest Edmonton, home studio with beautiful garden for outdoor photography, also offer on location photography. Specializing in family portraits and sport photography. Landscape, wildlife and floral art prints available for purchase.



DxO

• Technical Writer

  • Feb 2015 - Jun 2015

  Wrote the Online Manual for the DxO ONE camera.https://support.dxo.com/hc/en-us/categories/200178527Worked with the customer support and product develoment teams in San Francisco and Paris to complete the OnLine Manual for a new product in advance of it's launch. Wrote the Online Manual for the DxO ONE camera.https://support.dxo.com/hc/en-us/categories/200178527Worked with the customer support and product develoment teams in San Francisco and Paris to complete the OnLine Manual for a new product in advance of it's launch.



Teledyne MEMS

• Canada
• Nanotechnology Research
• 1 - 100 Employee

• Account Manager

  • Feb 2006 - Jan 2009

  Customer advocate and liaison to engineering team at MEMS foundry and R&D facility. Manage product development, deliverable timelines, customer expectations, pricing for new and existing multinational companies.

• Recruiter

  • Nov 2005 - Feb 2006

  A three month contract position to find, recruit, interview and hire 100+ skilled employees for clean room fabrication facility in an extremely competitive job market place.