Ann McPherson
Quality Assurance Analyst at Pathways Center- Claim this Profile
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Bio
Experience
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Pathways Center Mental Health
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United States
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Mental Health Care
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100 - 200 Employee
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Quality Assurance Analyst
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Jan 2021 - Present
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TrueCore Behavioral Solutions
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United States
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Mental Health Care
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100 - 200 Employee
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Assistant Superintendent
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Nov 2019 - Jan 2021
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Regional Compliance Manager
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Mar 2016 - Jan 2021
Major responsibilities includes oversight and monitoring programs and compliance systems. Reviews operating practices as related to State regulations and State mandated guidelines. Manages conformity of company standards, licensing, and CARF accreditation. Conducts regional verification reviews as determined by risk, need or assignment to evaluate system fidelity. Encourages information exchange between facility Management and corporate leadership teams. Builds staff development and promote quality improvement to achieve optimal program outcomes. Staying abreast with changes in Juvenile Justice Systems (i.e. contracts, policies, compliance laws and regulations). Coordinates all external audits, reviews, planning and requirements for regional programs, such as: * 23 annual Quality Improvement reviews (DJJ/duration 1 week per program) * 16 annual substance abuse reviews (DCF and DJJ reviews) * 6 quarterly mental health overlay reviews (DJJ) * 30 monthly DJJ shared service reviews * 2 Accreditation reviews for Commission on Accreditation of Rehabilitation Facilities (CARF)
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G4S
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United Kingdom
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Security and Investigations
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700 & Above Employee
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Director of Case Management
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Oct 2011 - Mar 2016
Main gang liaison for a high risk sex offender facility. Evaluated court ordered documents to determine gang affiliation. Investigated all gang related offenses that occurred within the facility. Performed intake analysis and risk assessment for committed sex offenders. Created and implemented treatment plans for successful rehabilitation, which included education, vocational training, delinquency interventions, mental health, substance abuse treatment and prevention. Facilitated effective communication between committed clients, family members, State agencies, facility staff and home community. Conducted home evaluations for transitioning clients to establish stable home environment and implement a relapse prevention plan.
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Mental Health Therapsit
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Jan 2008 - Oct 2011
Experienced mental health counselor with a solid background in providing an array of behavioral health assessment and intake services for Hastings Youth Academy (Juvenile Justice Comprehensive Mental Health Facility). Highly experienced in planning and implementing intervention plans aimed at managing mental health issues. Exceptional knowledge of performing risk assessments and managing resources for patients in accordance to indicated urgency. Strong background of encouraging patients to ensure that intervention plans are carried out effectively. Track record of providing counseling services in accordance to individual patient assessment. Identified and treated mental disorders. Keen knowledge of evidence-based behavioral assessments and intervention programs.
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Daytona State College
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United States
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Higher Education
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700 & Above Employee
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Adjunct Professor
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Aug 2006 - Aug 2014
Prepared and delivered lectures to undergraduate students on topics such as Developmental Psychology, cognitive processes, and work motivation. Directed lectures on the fundamental principles of Psychology. Instructed three courses: General Psychology, Life Span Developmental Psychology and Student Success. Assigned class readings to stimulate class discussions that were relevant to social and psychological implications. Designed, implemented and assessed student learning activities that integrated a variety of student grouping strategies and for a diverse student population. Initiated, facilitated and moderated classroom discussions. Evaluated and graded students’ class work, assignments and papers. Maintained student attendance records, grades and other required records.
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Education
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Troy University
Master’s Degree, Public Administration -
Kean University
Bachelor’s Degree, Social Work -
Capella University
Psychology