Experience

Irwell Valley Homes

• United Kingdom
• Non-profit Organizations
• 100 - 200 Employee

• Executive Assistant

  • Jun 2017 - Present



Symphony Housing Group

• Manchester, United Kingdom

• Governance Officer & PA to the Managing Director of Contour Homes

  • Jan 2016 - May 2017

  Working alongside and supporting the Managing Director of Contour Homes, a housing association owning and managing 12,000 homes in the North West. Contour Homes is part of Onward Homes which own and manage approx. 40,000 homes. Key duties included: • Acting as first point of contact for the Managing Director; • Inbox management including responding to and actioning emails as appropriate; • Diary management including prioritisation and rescheduling of appointments for the Managing Director; • Producing documents, briefing papers, reports and presentations; • Servicing a range of meetings at Board and Executive level including preparation of agendas, minute taking and follow up of actions; • Meeting and greeting visitors and colleagues at all levels of seniority; • Organising events, training sessions and off site meetings including booking of travel and accommodation; • Co-ordination of responses to MP enquiries relating to tenants of Contour Homes including direct liaison with MPs and their offices as required; • Liaison with other PAs across the Group to ensure the Executive Team and Directors received streamlined and effective support. Key Achievements • Co-ordination and delivery of the Regulatory Self-Assessment for Contour Homes. Show less



New Charter Group

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Governance Assistant

  • Oct 2010 - Dec 2015

  Working in a fast paced environment with multiple and often changing deadlines and demands to provide complex administrative support to the Governance Manager, Group Management Team (Executive), Non-Executive Body and external clients. Key Achievements: * Development of a Board Member Extranet using SharePoint * Change management of a process to move from paper based to electronic agenda packs for the Non-Executive Body Working in a fast paced environment with multiple and often changing deadlines and demands to provide complex administrative support to the Governance Manager, Group Management Team (Executive), Non-Executive Body and external clients. Key Achievements: * Development of a Board Member Extranet using SharePoint * Change management of a process to move from paper based to electronic agenda packs for the Non-Executive Body



Manchester Action on Street Health

• Administration and Communications Officer

  • Feb 2009 - Feb 2010

  Working in the charity sector to provide administrative support to a small team offering advice and medical services to vulnerable women. Key Achievement * Co-ordination of a National conference for the UKNSWP at Manchester Town Hall Working in the charity sector to provide administrative support to a small team offering advice and medical services to vulnerable women. Key Achievement * Co-ordination of a National conference for the UKNSWP at Manchester Town Hall



The University of Manchester

• United Kingdom
• Higher Education
• 700 & Above Employee

• Secretary to the Head of Widening Participation

  • Oct 2004 - Sep 2007

  Provision of a comprehensive secretarial service to the Head of Widening Participation and administrative support to the Undergraduate Recruitment & Admissions Team.Key Achievements* Co-ordination of arrangements for the annual week long summer school

• Secretary to the Head of Equality and Diversity

  • Jul 2000 - Sep 2007

  Provision of a comprehensive secretarial service to the Head of Equality and Diversity and administrative support to the wider team.Key Achievements* Co-ordination of the first ever Equality & Diversity conference for staff and students at the University which involved extensive work with both team members and the wider university community. The event was attended by delegates from across the world and was hailed as an example of good practice by the Higher Education Funding Council for England* Project management of an office move which was completed within timescales and budget Show less



Tameside Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Administrator - Tameside Direct Payments

  • 1998 - May 2000

  Working one to one with the Direct Payments Manager to deliver a pilot scheme providing cash payment directly to disabled people to manage their care packages. Working one to one with the Direct Payments Manager to deliver a pilot scheme providing cash payment directly to disabled people to manage their care packages.



Railtrack North West / Regional Railways

• Manchester, United Kingdom

• Various Administrative Positions

  • 1993 - 1998

  After successfully gaining a place on the Regional Railways Training Programme where I undertook a number of placements to gain experience in different areas of the business I achieved promotion to Payroll Officer based in the Human Resources Directorate in 1994, Following this, I gained further promotions to Team Secretary and ultimately to Employee Relations Officer. After successfully gaining a place on the Regional Railways Training Programme where I undertook a number of placements to gain experience in different areas of the business I achieved promotion to Payroll Officer based in the Human Resources Directorate in 1994, Following this, I gained further promotions to Team Secretary and ultimately to Employee Relations Officer.