Experience

COUNTY OF ALAMEDA HEALTH CARE SERVICES AGENCY

• United States
• Medical Practices
• 1 - 100 Employee

• Payroll Record Clerk

  • May 2020 - Present

  - Identify and correct a variety of payroll errors according to rules and regulations. - Verify employee records and consult departments discrepancy. - Manage employees payroll related complaints and questions. - Investigate and resolve any payroll related errors in timely manner. - Work with Auditor's Office about Time and Labor, Disability, and Payroll matters. - Process termination of employees. - Maintain accurate records. - Complete verification of employment requests - Identify and correct a variety of payroll errors according to rules and regulations. - Verify employee records and consult departments discrepancy. - Manage employees payroll related complaints and questions. - Investigate and resolve any payroll related errors in timely manner. - Work with Auditor's Office about Time and Labor, Disability, and Payroll matters. - Process termination of employees. - Maintain accurate records. - Complete verification of employment requests



County of Alameda Public Works Agency

• Specialist Clerk

  • Aug 2019 - May 2020

  - Balanced Cash Funds. - Assisted Permit Technician to process permit application at the Permit Center. - Accepted plan check correction and routed to the plan checker. - Collected required information for the inspectors. - Maintained files, office records, applications, permits, and plans. - Input data, notes and attachments into permit system. - Prepared packets of required forms. - Prepared reports for Building Official in monthly and quarterly basis. - Updated daily and weekly reports to the public. - Routed walk-in customers to see the corresponding departments. - Advised the public on permit question over the phone and email. - Retrieved general voice mail box then transfer to the proper personnel. - Scheduled and cancelled inspections. - Ordered office supplies with the best bid. - Checked forms for accuracy and completeness. Show less



Chicago Title

• United States
• Real Estate
• 700 & Above Employee

• Escrow Assistant

  • Jun 2012 - Jul 2019

  - Audited escrow files and processed escrow closing. - Balanced escrow files for disbursement of funds. - Reviewed and organized legal documents including court orders for closing. - Ordered, examined, and resolved any title issue or defect to insure clear title policies. - Obtained all of the required documentations for closing. - Interpreted earnest money agreements and prepare all documents required for transactions. - Prepared estimate Settlement Statements for lenders review and approval in a timely manner. - Assisted in resolving and satisfying internal operational issues. - Opened escrow orders and worked closely with Title Officer to obtain preliminary report. - Communicated requirements and other information in title commitments to agents. - Prepared funding packages to lenders and recording documents to the county offices. - Performed various additional duties assigned. Show less



Trans Pacific National Bank

• Loan Operations Specialist

  • Apr 2007 - Jun 2012

  - Worked closely with Accounting Department for general ledger balancing.- Prepared monthly management reports and quarterly financial reports.- Provided all support in loan document preparation and performed file maintenance.- Tracked collateral and documentation exceptions for management and officer review.- Monitored asset-based borrowers for compliance with loan covenants.- Processed non-accrual payments and processed and completed charge off recovery transactions.- Verified and reviewed loan advances and payments processed by loan processors.- Monitored paid loans and released collateral. Reviewed paid loan general ledger accounts to complete paid loan processing.- Boarded new and renewal loans, processed payments, and all other loan operations functions. Show less

• New Account Representative

  • Jul 2002 - Mar 2007

  - Opened and closed consumer and business accounts with required regulations.- Promoted bank products and services.- Maintained records of customer accounts and safe deposit boxes.- Monitored monthly expenses for the branch.- Worked closely with the Administration Department to reconcile the in-process accounts.- Preformed monthly certification to balance system reports with general ledgers- Prepared monthly reports for manager meeting.- Supported and maintained online banking inquiries.- Handled various accounting transactions and reconciliation tasks.- Trained and supervised new hires. Show less



Future Paging & Cellular

• Oakland, CA

• Customer Support Manager

  • Mar 1997 - Jun 2002

  - Trained the new recruits. - Promoted products through all sales channels. - Conducted sales service for the walk-in customers - Handled communications received through customer hotline. - Regulated inventories. - Performed file maintenance. - Prepared weekly operating report. - Trained the new recruits. - Promoted products through all sales channels. - Conducted sales service for the walk-in customers - Handled communications received through customer hotline. - Regulated inventories. - Performed file maintenance. - Prepared weekly operating report.