Ann-Kathrin Reuter

Corporate Training Manager at 25hours Hotels
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Contact Information
us****@****om
(386) 825-5501
Location
Germany, DE
Languages
  • Englisch Professional working proficiency
  • Deutsch Native or bilingual proficiency
  • Französisch Elementary proficiency
  • Spanisch Elementary proficiency

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Bio

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Credentials

  • Systemischer Coach- Practitioner
    Competence on Top GmbH
    Sep, 2022
    - Nov, 2024
  • Train the Trainer
    HKBiS Handelskammer Hamburg Bildungs-Service gGmbH
    Aug, 2019
    - Nov, 2024
  • IHK-Fachkraft Vertrieb
    IHK Stuttgart
    Sep, 2017
    - Nov, 2024

Experience

  • 25hours Hotels
    • Germany
    • Hospitality
    • 1 - 100 Employee
    • Corporate Training Manager
      • Sep 2021 - Present

  • AIDA Cruises
    • Germany
    • Travel Arrangements
    • 700 & Above Employee
    • F&B Trainer
      • Jan 2020 - Sep 2021

      In my current position as Corporate F&B Trainer at AIDA, I am solely responsible for the fleet-wide planning, preparation and implementation of experience-oriented trainings in the F&B area. This includes all leadership topics such as communication, teambuilding, conflict management as well as food & beverage specific topics such as upselling or guest satisfaction. Operating in an international context I focus on meeting the requirements of the most diverse stakeholders from shore and ship side, including HR, Training and F&B department.

  • Grand Elysée Hamburg
    • Germany
    • Hospitality
    • 1 - 100 Employee
    • Sales Manager
      • Jul 2019 - Jan 2020

      As Sales Manager at the luxury hotel Grand Elysée Hamburg, I was responsible for several national and international sales territories and key accounts. As part of this, I carried out marketing activities such as trade fairs, sales trips and guided tours of the hotel. In particular, I learned to create meaningful evaluations of my sales figures, as well as analyses of potential accounts and market analyses, in order to develop the most successful sales strategies on this basis.

    • Junior Sales Manager
      • Mar 2018 - Jun 2019

  • Hotel Adlon Kempinski Berlin
    • Germany
    • Hospitality
    • 100 - 200 Employee
    • Sales Trainee
      • Jul 2017 - Dec 2017

Education

  • IU Internationale Hochschule
    Master of Science - MS, Wirtschaftspsychologie
    2020 - 2022
  • HS Heilbronn, Hotel & Restaurantmanagement
    Bachelor, Hotel & Restaurantmanagement, Schwerpunkt Personalmanagement
    2014 - 2018
  • Bournemouth University
    Bachelor, Hotel & Restaurantmanagement, Auslandsjahr
    2015 - 2016
  • Wald & Schlosshotel Friedrichsruhe
    Ausbildung, Restaurantfachfrau
    2011 - 2014

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