Ann Kangas
COO- Sales Support / Installations at FwdMbl Solutions, LLC- Claim this Profile
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Bio
Credentials
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Comptia A+ Certified
Pearson VUEJan, 2014- Nov, 2024
Experience
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FwdMbl Solutions, LLC
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United States
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Software Development
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1 - 100 Employee
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COO- Sales Support / Installations
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Aug 2017 - Present
Support sales staff Acquire and follow-up with leads Create and maintain Company Documents internal and external Coordinate installations Maintain website and social media Provide technical support in selecting and ordering hardware and software Support sales staff Acquire and follow-up with leads Create and maintain Company Documents internal and external Coordinate installations Maintain website and social media Provide technical support in selecting and ordering hardware and software
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Network/Desktop Consultant
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Jan 1999 - Present
• Maintain network and desktop support for numerous customers in Wisconsin and other states • Provide project management and direction in implementing business systems • Planning, configuration, and installation of networks • Configuring Apple computers, iPhone, and iPad for networking, email and printing • Installation of AirPort for wireless access on networks • Installation and maintenance of MS Exchange email servers • MS Access Database design and programming • iPrism, Barracuda, Antivirus Products • Virtual Server and Virtual PC • Zebra, HP, and other printer support • Wireless Network Design and support • VPN Design and Configuration • T-1, Frame Relay, Cable, Satellite, TWIN-AX, and All types of DSL • Windows Mobile, Blackberry Server, and other remote access technologies • Computer Forensic Investigations for Corporate and Criminal cases • File Recovery - Lost or Deleted files and emails • Hardware support and repair • Training • Sonicwall Firewall – Setup and configure • Sonicwall SMA VPN Devices – Setup and configure • Hyper-V
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FwdMbl / PowerCurve Technologies
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Stoughton, WI
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Installation Coordination and Implementation
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Sep 2017 - Sep 2017
• Changeover from Dynamic addressing to static addressing to allow for VPN and portal connectivity. • Purchase and installation of the SSL Certificate for secure Internet access • Installation and configuration of SonicWall firewall device for secure Internet connectivity. • Installation of SonicWall SMA 200 VPN device for secure VPN capability, integrated with Active Directory for ease of adding and managing users. • Installation of Eaton UPS. • Installation and configuration of Unifi controller and Wireless Access point. • Installation and configuration of Physical Dell server, setup as a Hyper-V host. Server Standard 2016. • Setup of Virtual Server – Domain Controller to manage Users, Groups, Computers and network devices. DHCP configured for network addressing. DNS role for Domain resolution. Active Directory installed and integrated with VPN. • Setup of Virtual Server – Application Server. Setup with SQL Express and SQL admin tools. Customer Portal will run on this server. • Server Backup setup • VPN setup allowing remote access
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SlingStone IT
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Oceanside, CA
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Technical Support
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Mar 2015 - Aug 2017
Provide technical support and implementations remote and onsite. Provide technical support and implementations remote and onsite.
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Amphenol Sensors
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Fremont, CA
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Advanced Technician / Lead - Dell Migrations
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Sep 2014 - Sep 2014
Performed migrations from GE domains to Amphenol domain. Imaging and data migrations as well as hard drive replacements for over 30 different systems including Dell, HP, and Lenovo laptops and desktops. After second day, took on Lead roll in addition to Advanced Technician and led in trouble-shooting, facilitating and documentation. I worked for ABBTECH for this project. Performed migrations from GE domains to Amphenol domain. Imaging and data migrations as well as hard drive replacements for over 30 different systems including Dell, HP, and Lenovo laptops and desktops. After second day, took on Lead roll in addition to Advanced Technician and led in trouble-shooting, facilitating and documentation. I worked for ABBTECH for this project.
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General Atomics Aeronautical Systems
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United States
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Aviation and Aerospace Component Manufacturing
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700 & Above Employee
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Team Lead Dell Migrations
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Aug 2014 - Aug 2014
Team Lead for Dell migrations at General Atomics. Direct interaction with end-user in gathering requirements for DNT systems. Determined path for migration or mitigation. Completed documentation for systems and updated manifest. I Worked for ABBTECH on this project. Team Lead for Dell migrations at General Atomics. Direct interaction with end-user in gathering requirements for DNT systems. Determined path for migration or mitigation. Completed documentation for systems and updated manifest. I Worked for ABBTECH on this project.
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Lange Machine & Tool Company LLC
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United States
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Mining
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1 - 100 Employee
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Database Programmer
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Aug 2014 - Aug 2014
Remote VBA and MS Access 2010 Development to incorporate changes for historical gathering and automatic exports for invoices to their Traverse system. Remote VBA and MS Access 2010 Development to incorporate changes for historical gathering and automatic exports for invoices to their Traverse system.
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Contract Consultant
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Jan 1995 - Jan 1997
• Network Planning and Support Kraft Foods, Medford, WI • Provided multiple training classes on MS Office and Windows operating systems, St. Joseph’s Hospital, Marshfield, WI • Database Programming, St. Josephs’ Hospital, Marshfield, WI • Network Planning and Support Kraft Foods, Medford, WI • Provided multiple training classes on MS Office and Windows operating systems, St. Joseph’s Hospital, Marshfield, WI • Database Programming, St. Josephs’ Hospital, Marshfield, WI
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Manager of Support and Installations
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Jan 1992 - Jan 1995
• Coordinated all upgrades and support work on existing applications • Provided support to clients • Coordinated customization • Implemented training and testing procedures • Coordinated installations • Created and Maintained all training materials and product documentation • Coordinated all upgrades and support work on existing applications • Provided support to clients • Coordinated customization • Implemented training and testing procedures • Coordinated installations • Created and Maintained all training materials and product documentation
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Wausau Financial Systems
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Wausau, Wisconsin Area
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Installations Specialist
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Jan 1990 - Jan 1992
• Coordinated system installation with hardware, software, and bank • Analyzed bank procedures and made plan with existing documents and new equipment • Implemented and customized data processing tools for capturing and transmitting document information from bank to the FED. • Worked with NCR to implement new equipment and programming • Coordinated system installation with hardware, software, and bank • Analyzed bank procedures and made plan with existing documents and new equipment • Implemented and customized data processing tools for capturing and transmitting document information from bank to the FED. • Worked with NCR to implement new equipment and programming
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RNA Health Information Systems, Inc
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Dayton, Ohio Area
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Software and Installation Support Technician
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Jul 1988 - Dec 1989
Software and Installation Support Technician • Provided phone and onsite support for existing and new customers • Performed Installations on new systems • Developed training and support documentation Software and Installation Support Technician • Provided phone and onsite support for existing and new customers • Performed Installations on new systems • Developed training and support documentation
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Education
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1986 - 1988
Nicolet Area Technical College
Associate's degree, Information Technology -
1980 - 1985
Tomahawk High School
High School Diploma, College Prep
Community
