Experience

Alabama Institute for Deaf and Blind

• United States
• Education Management
• 100 - 200 Employee

• Payroll Specialist

  • Nov 2022 - Present

  Process semi-monthly payroll for 1,300 salary and hourly employees using Attendance On Demand, NextGen, and paper timesheets. Perform salary blends for employees working multiple jobs within the agency. Process semi-monthly payroll for 1,300 salary and hourly employees using Attendance On Demand, NextGen, and paper timesheets. Perform salary blends for employees working multiple jobs within the agency.



Shelter Mortgage

• United States
• Financial Services
• 1 - 100 Employee

• JV Retail Partnership Support Coordinator

  • Nov 2020 - Jun 2022

  ❏ Utilize ticketing system to prompt and track tasks for multiple departments ❏ Troubleshoot basic system issues for employees in the field and work with IT to resolve ❏ Lead project team meetings with internal departments ❏ Provide monthly updates to leadership on fiscal status of teams ❏ Manage the project plan for the opening of 10-12 offices at a time, working with stakeholders and various departments to reach target opening dates ❏ Act as project coordinator for joint venture set-up and conversion ❏ Understand and work with complex processes ❏ Identify and resolve roadblocks to project’s on-time completion ❏ Create job aids for tasks and projects to ensure uniformity and continuity ❏ Maintain and update key databases for routine distribution to internal departments ❏ Act as main contact for outside partners for the physical location and licensing process ❏ Coordinate 20 joint venture company’s quarterly board meetings with 65+ total board members and interested parties in multiple time zones ❏ Manage employee onboarding efforts for 10-12 new Loan Officers per month by coordinating with HR, IT, Licensing, Marketing, Training, and other internal areas to ensure smooth transition enabling them to ramp up quickly and efficiently ❏ Audit system set-up for employees Show less



Harmon Face Values

• United States
• Retail
• 100 - 200 Employee

• Lead Supervisor

  • Nov 2019 - May 2020

  ❏ Led, trained, and in-the-moment coach associates ❏ Resolved customer complaints and issues quickly ❏ Utilized customer feedback to identify areas of opportunity ❏ Drove results by analyzing Key Performance Indicators and taking necessary action, i.e. push sales/clearance collections, cut payroll, etc. ❏ Inventory planning and ordering ❏ Led, trained, and in-the-moment coach associates ❏ Resolved customer complaints and issues quickly ❏ Utilized customer feedback to identify areas of opportunity ❏ Drove results by analyzing Key Performance Indicators and taking necessary action, i.e. push sales/clearance collections, cut payroll, etc. ❏ Inventory planning and ordering



Carters Inc.

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Manager

  • Oct 2017 - Oct 2019

  ❏ Led, trained, and in-the-moment coached associates ❏ Utilized customer feedback to identify areas of opportunity ❏ Supervise and manage employees to meet monthly goals: activity, forecasted opportunities and revenue targets ❏ Led, trained, and in-the-moment coached associates ❏ Utilized customer feedback to identify areas of opportunity ❏ Supervise and manage employees to meet monthly goals: activity, forecasted opportunities and revenue targets



Blind Industries and Services of Maryland

• United States
• Non-profit Organizations
• 1 - 100 Employee

• HR Generalist

  • Jan 2018 - Apr 2019

  Managed on-site HR services at a textile production plant for over 200 employees including the visually impaired. ❏ Distributed and explained insurance benefits ❏ Processed open enrollment for 800+ employees ❏ Recognized growth potential in employees across departments to move to expanded roles ❏ Created position, hired, and trained HR Specialist position ❏ Conducted internal investigations of complaints or concerns reported to HR ❏ Provided guidance on employee relations and matters of corrective action and terminations ❏ Recruited for new production line that expanded plant from 140 to 200+ employees ❏ Revamped new employee orientations to foster positive attitude toward company ❏ Managed expectations throughout employee lifecycle ❏ Processed Workers Comp claims and FMLA paperwork Show less



InServ Corp.

• United States
• Construction
• 1 - 100 Employee

• HR Generalist

  • Jul 2015 - Dec 2017

  Acted as an HR Department of One for an industrial contracting company of 130+, balancing Company needs with Employee welfare. ❏ Negotiated vendor contracts ❏ Developed department and company goals and objectives for the annual Business Plan ❏ Counseled supervisors on challenging employees, disciplinary action, and terminations ❏ Processed unemployment claims ❏ Acted as backup for payroll processing ❏ Acted as backup for Safety Manager for initial new hire safety training Benefits ❏ Acted as fiduciary for 401(k) plan, maintaining records of all transactions and acting as primary point of contact for employees and provider ❏ Administered and tracked FMLA ❏ Analyzed existing benefits and prevailing practices among similar organizations to establish competitive benefits programs ❏ Researched and implemented PEO for competitive benefits and employee services ❏ Distributed and explained health insurance benefit programs (including 3 open enrollments in 2017) Employee Relations ❏ Sourced all employee uniforms, swag, gifts, etc. ❏ Planned employee events, specifically the annual holiday party and training meeting ❏ Conducted new employee orientation to foster positive attitude toward company ❏ Conducted internal investigations related to any complaints or concerns reported to HR ❏ Successfully conducted conflict resolution with employees Recruiting ❏ Identified appropriate and effective external sources for open positions ❏ Coordinated with staffing companies to fill temporary, labor and skilled craft positions Show less



Easter Seals UCP North Carolina & Virginia

• United States
• Medical Practices
• 1 - 100 Employee

• Facilities Coordinator

  • Jul 2014 - Jul 2015

  Property inspections of group homes, day care centers, and office spaces for maintenance issues and basic hvac and structural problemsProperty management liaison for 125 program locations throughout North Carolina and Virginia including offices, group homes, apartments, and outpatient mental health clinics (Class A space - Class C space)Vendor management skills and supplier relationship management techniques to identify vendors and negotiate contractsAssist individual sites with construction and capital expense repair projectsCorporate lead for construction of Commercial General Liability PolicyIdentify cost-saving strategies Work with programs and management to implement Driver Safety Program to reduce auto claimsFleet manager for 140+ company owned vehicles located throughout North Carolina and VirginiaWork with programs to ensure facilities are maintained utilizing periodic inspections as well as detailed monthly checklistsWork as liaison between programs and insurance companies on all auto claimsWork as liaison and provide guidance on capital projects at facilitiesWork with other agencies in the management and maintenance of HUD group homes and supported living facilities Main contact for agency wide file storage solutionsMonitor utility (electricity, water, sewage) usage at all sites for irregularities Monitor fuel consumption for the fleet for irregularitiesMain contact for 3rd party fleet maintenance management, approving or denying all repairs to the fleet Show less

• HR Specialist

  • Aug 2011 - Jul 2014

  Maintain personnel files in compliance with applicable legal requirementsTrack and respond to unemployment claims; attend unemployment hearings as company representative, as necessary; prepares witnesses for testimonyInput newly hired employees into ADP and Great PlainsSet up employee files with required documentsProcess background checks for 150-200 employment candidates per monthMonitor approximately 3,000 employees and contractors' criminal report and MVR dailyRespond to reference check requests, providing necessary employment dataEducate managers and administrative assistants on the new hire process Show less



CIBER, Inc.

• Operations Assistant

  • Sep 2008 - Aug 2011

  Interact with and ensure ease of transition for new hires and subcontractors from a variety of nationalities and cultural backgrounds Act as branch contact for inquiries regarding payroll and benefits for subcontractors and branch personnel (approximately 100) Review time and expense entries to ensure compliance with any client/contract limitations Ensure resolution to employee and subcontractor issues regarding pay, benefits, equipment, and work visas Act as liaison between corporate office and local branch personnel and subcontractors Process all new hire and on-boarding paperwork including benefits, I-9, E-Verify, and contracts Process all employee termination paperwork Input new hires, job codes updates, pay adjustments, and employee terminations into PeopleSoft Enterprise application Act as primary contact for all subcontractor agencies including payment questions, insurance updates, initial contracts as well as updates/renewals, paperwork and onboarding Process and monitor background checks and drug screens through third party vendors for all new hires; ensure vendors' compliance with client and internal requirements Recommend and/or implement company and internal policies and procedures Coordinate corporate sponsor participation in CIO Forum in both Raleigh and Charlotte Approve expense reports and weekly time utilizing PeopleSoft Enterprise application for over 250 consultants Act as registration coordinator and main administrative contact for players and sponsors for an annual charity golf tournament with over 120 participants (SIM RTP Annual Golf Event) Extensive planning and preparation of office space remodel, as part of a team, including movement, removal, and creation of walls, rooms, and offices Show less



Reed Building Systems

• United States
• Non-profit Organizations

• Office Administrator

  • Feb 2007 - Aug 2008

  Weekly payroll including deductions for in-house savings and loan program and garnishments using Peachtree.. Bank deposits. Supervise part-time maintenance worker. Prepare proposals in response to RFP's. Invoice customers for work in process and completed jobs. Process A/R and A/P utilizing Peachtree. Weekly payroll including deductions for in-house savings and loan program and garnishments using Peachtree.. Bank deposits. Supervise part-time maintenance worker. Prepare proposals in response to RFP's. Invoice customers for work in process and completed jobs. Process A/R and A/P utilizing Peachtree.



Estee Lauder Group of Companies

• Legal Administrative Assistant

  • Sep 2003 - Jan 2006

  Assist Human Resources attorney and Government Relations attorney. Process subpeonas for HR records. Maintain political and lobbyist contacts. Assist Human Resources attorney and Government Relations attorney. Process subpeonas for HR records. Maintain political and lobbyist contacts.