Ann Heinonen

IT Service Manager at NRC Group Finland
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Contact Information
us****@****om
(386) 825-5501
Location
Helsinki, Uusimaa, Finland, FI
Languages
  • Finnish Native or bilingual proficiency
  • Swedish Native or bilingual proficiency
  • English Professional working proficiency
Skills

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Bio

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Credentials

  • ITIL® 2011 Foundation
    Management Institute of Finland MIF

Experience

  • NRC Group Finland
    • Finland
    • Construction
    • 200 - 300 Employee
    • IT Service Manager
      • Dec 2020 - Present

      Integrations, PowerBI reporting as well as Finance and HR solution support and development. Integrations, PowerBI reporting as well as Finance and HR solution support and development.

  • VR Group
    • Finland
    • Rail Transportation
    • 700 & Above Employee
    • Integrations Owner - IT
      • Sep 2014 - Dec 2020

      I work as Integrations Owner as a member of our IT Shared Services team within VR IT-department. My main responsibilities are to define and maintain integrations (eg. to/from SAP FICO, P2P, HR system & master data) together with IT suppliers and internal customers.I'm also responsible for Informatica Power Center, Control-M and Datapower tools at VR IT in close cooperation with external suppliers.My present job also includes responsibilities relating to SAP and Microsoft MDS as well as taking part in projects in my own area of expertise and sometimes as project manager. As project tools I'm confident in using Confluence, HipChat and Jira.I am also a member of VR IT 24/7 critical solution support team that supports in critical solution or integration problems outside office hours. Show less

    • Integrations Owner - Finance
      • Mar 2012 - Aug 2014

      Responsible for Financial integrations, their development and problem solving. Group e-invoice solution owner, co-operation with suppliers in related field.- SAP SD Solution Owner (4-8/2014) - Wintime Solution Owner - SAP FICO key user and FICO Solution Owner replacement. - EMDS master data system key user replacement. - General solution support in Finance department.

    • Assistant Controller
      • Mar 2008 - Feb 2012

      Participating in group consolidation and creating relevant instructions relating to group consolidation. Participating in accounting when needed. Reporting. E-invoicing solution owner. Solution support in Finance department. Solution owner in accounting invoicing and group consolidation systems. Participating in the SAP FICO deployment project as key user and related to integrations.

Education

  • Svenska Handelshögskolan
    KTM, Markkinointi, laskenta
    1995 - 1999

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