Experience

Carls Family YMCA

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Group Fitness Instructor

  • Mar 2018 - Present

  Lead weekly group exercise classes in a variety of formats for YMCA members. Lead weekly group exercise classes in a variety of formats for YMCA members.



Strawesome

• United States
• Retail
• 1 - 100 Employee

• Product Support Specialist

  • Mar 2018 - Dec 2021

  Perform product picking, packaging and shipping for environmentally friendly reusable straw orders. Responsible for quality control of orders, inventory and shipment integrity. Assisted in sales efforts to increase small retail/boutique business. Perform product picking, packaging and shipping for environmentally friendly reusable straw orders. Responsible for quality control of orders, inventory and shipment integrity. Assisted in sales efforts to increase small retail/boutique business.



HERITAGE ELEMENTARY SCHOOL

• United States
• 1 - 100 Employee

• Lunchroom Supervisor

  • Sep 2016 - Mar 2020

  Responsible for the safety and supervision of elementary aged children during lunch and recess. Responsible for the safety and supervision of elementary aged children during lunch and recess.



Valassis Marketing Solutions

• United States
• Advertising Services
• 700 & Above Employee

• Project Leader

  • Jan 2006 - May 2014

  Played a key role in managing and participating in various division wide, high profile projects led by company leaders.

• Operations Manager

  • Sep 2001 - Jan 2007

  Led and managed a team that eventually grew to three supervisors and 15 customer service representatives.Handled processes, procedures, human resources and financial performance of the Valassis direct mail department.Developed and maintained relationships with several key print vendors and the United States Postal Service. Negotiated and collaborated with vendors as needed to meet clients goals.Reduced the overall error rate of the department by 20% and continually found ways to lower cost of goods and reduce errors.Liaison to the manufacturing team constantly finding ways to increase productivity, reduce errors and find efficiency.Developed, hosted and implemented a variety of training programs aimed at furthering associates knowledge of direct mail and the United States Post Office.Played a key role in the acquisition of two companies. Responsible for integrating newly acquired systems, processes and employees into parent company operational structure.Consulted and coordinated with appropriate departments on direct mail format and ability based on current production capability.

• Operations Leader

  • Nov 1998 - Sep 2001

  Created the human, technological and production infrastructure required to grow the direct mail product from simple to highly personalized using clients customer databases.Coordinated all departments, processes and procedures necessary for creating the newly formed direct mail division. Helped grow the operations of the Valassis direct mail division from printing one small job on a monthly basis to 86 million pieces of mail in 2001.

• Operational Specialist

  • Jun 1998 - Nov 1998

  Performed customer services activities for the newly created Valassis direct mail department.Used digital personalization software to create personalized direct mail for customers.Worked with clients to ensure program coordination was smooth and error free.

• Logistics Specialist

  • Feb 1996 - Jun 1998

  Coordinated logistics with external printing vendors when internal capacity was maximized.Managed both TL and LTL shipments to newspapers across the country to ensure timely delivery of newspaper inserts.Created and maintained a standardized claim filing and recovery system to track the status of closed and outstanding claims. Recovered over $200,000 in outstanding carrier claims from February to December of 1996.