Experience

feratel media technologies

• Austria
• Travel Arrangements
• 1 - 100 Employee

• Kunden- und Projektbetreuerin

  • Jul 2023 - Present



Nürtingen-Geislingen University (HfWU)

• Germany
• Higher Education
• 200 - 300 Employee

• Dozentin

  • Oct 2022 - Present



Stadtverwaltung Geislingen an der Steige

• Stadtmarketing- und Tourismusbeauftragte

  • Mar 2021 - Apr 2023



Tourismus Marketing GmbH Baden-Württemberg

• Germany
• Travel Arrangements
• 1 - 100 Employee

• Praktikantin im Auslandsmarketing

  • Sep 2019 - Feb 2020

  Marketing/ Bereich Auslandsmarktbearbeitung Marketing/ Bereich Auslandsmarktbearbeitung



WMF

• Germany
• Manufacturing
• 500 - 600 Employee

• Werkstudentin bei WMF Academy

  • Oct 2017 - Jul 2018

  - Projekt Roll out of LMS Plattform iGrow@SEB (Cornerstone) für den Bereich Schulung & Training - Teilnahme an Prokektmeetings - Anlage von Trainings und Terminen (Events) im System - Datenpflege - Übersetzung von Mails und Texten (Englisch > Deutsch) - Erstellung von Trainingsunterlagen - Vorbereitung go live - Projekt Roll out of LMS Plattform iGrow@SEB (Cornerstone) für den Bereich Schulung & Training - Teilnahme an Prokektmeetings - Anlage von Trainings und Terminen (Events) im System - Datenpflege - Übersetzung von Mails und Texten (Englisch > Deutsch) - Erstellung von Trainingsunterlagen - Vorbereitung go live



Accor

• France
• Hospitality
• 700 & Above Employee

• Front Office Manager

  • May 2012 - Jul 2017

  - Monitoring of inventory and liaise with GM and Revenue Manager to maximise revenue opportunities - Managing and mentoring of team members - ANAIS Sales hotel champion and data input of monthly corporate productions - Creating of customer relations training manuals - Interview, hire and train employees - Ordering, reconciling and stocktake of stationary - Implementing of up-selling programme and monitoring improvement - Reconciliation of invoices and accounts receivable - Supporting the General Manager in ensuring good results in revenue growth, NPS, Accor Loyalty - Programme LeClub signups and Loyalty Audits - Strong knowledge of Opera PMS, TARS, DataWeb, ResaWeb, Trust You Show less



Sheraton Hotels & Resorts, Accor Hotels, Marriott Hotels, The Richardson Hotel & Spa etc.

• International tätig

• Hotelfachfrau

  • Aug 2004 - May 2012

  Internship and training in Operations as well as back of house and hotel management. Gained knowledge in all areas of the hospitality industry. Training in F&B Departments (Room Service, Fine Dining Restaurant, Bar & Mixology), Kitchen, Housekeeping, Sales, Reservations, Cost Control, Accounting, Human Resources, Spa and Front Office. Internship and training in Operations as well as back of house and hotel management. Gained knowledge in all areas of the hospitality industry. Training in F&B Departments (Room Service, Fine Dining Restaurant, Bar & Mixology), Kitchen, Housekeeping, Sales, Reservations, Cost Control, Accounting, Human Resources, Spa and Front Office.