Ann-Charlotte Mörk

Production Developer at Embark Studios
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Location
Stockholm, Stockholm County, Sweden, SE

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Experience

    • Sweden
    • Computer Games
    • 200 - 300 Employee
    • Production Developer
      • Mar 2022 - Present
    • Sweden
    • Computer Games
    • 300 - 400 Employee
    • Junior Community Developer
      • Nov 2020 - Mar 2022

    • Junior Community Manager
      • Jan 2020 - Nov 2020

      Community Manager responsible for Paradox' Grand Strategy Game Stellaris. Currently managing the overarching strategy and budget for all the Community facing communications and player activations for Stellaris PC and Stellaris: Console Edition. Also managing and supporting a team of remote Community Ambassadors on the title.

    • United States
    • Movies, Videos, and Sound
    • 1 - 100 Employee
    • Associate Community Manager
      • May 2018 - Aug 2019

      At Avalanche, I was managing the social channels and online events surrounding our game titles theHunter: Call of the Wild and Generation Zero. As a Community Manager, my main responsibility was for the communication and strategy to boost player engagement in our titles as well as keeping players updated about current events. I also provided player feedback to the marketing team and game developers. Projects included: ● Planning and executing release campaigns for upcoming content… Show more At Avalanche, I was managing the social channels and online events surrounding our game titles theHunter: Call of the Wild and Generation Zero. As a Community Manager, my main responsibility was for the communication and strategy to boost player engagement in our titles as well as keeping players updated about current events. I also provided player feedback to the marketing team and game developers. Projects included: ● Planning and executing release campaigns for upcoming content on our social channels: Facebook, Instagram, Twitter, Discord, Steam Hub, Xbox Social and website ● Creative and informative writing ● Reporting to VP of Marketing as well as Product Owners, Producers and Game Developers about the current status of the community ● Hosting weekly live-streams on Twitch, Mixer, Facebook Live, and Steam ● Creating and running Community Competitions ● Promoting the game Generation Zero at Gamescom in Cologne, Germany Achievements: ● Implemented a bug reporting template for the game developers to simplify the process of keeping track of reported issues from the Community ● Re-activated theHunter: Call of the Wilds Instagram Account and doubled its number of followers in a short period of time ● Created a channel for Community Managers and QA Engineers to provide an easier way of communicating on a daily basis ● Initiated that our Game Developers should join our weekly live streams more frequently, which has been highly appreciated by our players and the game developers ● Gained admin status in one of our Spanish fan pages on Facebook, where the content creators have been translating all of our relevant posts into Spanish. This improved communication with our Spanish fan base. Show less At Avalanche, I was managing the social channels and online events surrounding our game titles theHunter: Call of the Wild and Generation Zero. As a Community Manager, my main responsibility was for the communication and strategy to boost player engagement in our titles as well as keeping players updated about current events. I also provided player feedback to the marketing team and game developers. Projects included: ● Planning and executing release campaigns for upcoming content… Show more At Avalanche, I was managing the social channels and online events surrounding our game titles theHunter: Call of the Wild and Generation Zero. As a Community Manager, my main responsibility was for the communication and strategy to boost player engagement in our titles as well as keeping players updated about current events. I also provided player feedback to the marketing team and game developers. Projects included: ● Planning and executing release campaigns for upcoming content on our social channels: Facebook, Instagram, Twitter, Discord, Steam Hub, Xbox Social and website ● Creative and informative writing ● Reporting to VP of Marketing as well as Product Owners, Producers and Game Developers about the current status of the community ● Hosting weekly live-streams on Twitch, Mixer, Facebook Live, and Steam ● Creating and running Community Competitions ● Promoting the game Generation Zero at Gamescom in Cologne, Germany Achievements: ● Implemented a bug reporting template for the game developers to simplify the process of keeping track of reported issues from the Community ● Re-activated theHunter: Call of the Wilds Instagram Account and doubled its number of followers in a short period of time ● Created a channel for Community Managers and QA Engineers to provide an easier way of communicating on a daily basis ● Initiated that our Game Developers should join our weekly live streams more frequently, which has been highly appreciated by our players and the game developers ● Gained admin status in one of our Spanish fan pages on Facebook, where the content creators have been translating all of our relevant posts into Spanish. This improved communication with our Spanish fan base. Show less

    • Sweden
    • Non-profit Organizations
    • 1 - 100 Employee
    • Communications Intern
      • Feb 2018 - Apr 2018

      World Childhood Foundation is a children rights organization that is working to prevent violence and sexual abuse against children in Sweden and abroad. I assisted their Communications Manager at their headquarters for three months after I graduated from university. Projects included: ● Producing, translating and proofreading text-based content such as campaigns, project descriptions and press messages that were sent to stakeholders ● Community Management: answering… Show more World Childhood Foundation is a children rights organization that is working to prevent violence and sexual abuse against children in Sweden and abroad. I assisted their Communications Manager at their headquarters for three months after I graduated from university. Projects included: ● Producing, translating and proofreading text-based content such as campaigns, project descriptions and press messages that were sent to stakeholders ● Community Management: answering questions and providing information to users interested in the organization on their social channels ● Creating and publishing content on Facebook, Instagram and LinkedIn, and the organization's website ● Assisting the Communications Manager during meetings on different PR agencies ● Developing their strategy of how to optimize their social media channels in the future. Show less World Childhood Foundation is a children rights organization that is working to prevent violence and sexual abuse against children in Sweden and abroad. I assisted their Communications Manager at their headquarters for three months after I graduated from university. Projects included: ● Producing, translating and proofreading text-based content such as campaigns, project descriptions and press messages that were sent to stakeholders ● Community Management: answering… Show more World Childhood Foundation is a children rights organization that is working to prevent violence and sexual abuse against children in Sweden and abroad. I assisted their Communications Manager at their headquarters for three months after I graduated from university. Projects included: ● Producing, translating and proofreading text-based content such as campaigns, project descriptions and press messages that were sent to stakeholders ● Community Management: answering questions and providing information to users interested in the organization on their social channels ● Creating and publishing content on Facebook, Instagram and LinkedIn, and the organization's website ● Assisting the Communications Manager during meetings on different PR agencies ● Developing their strategy of how to optimize their social media channels in the future. Show less

    • Sweden
    • Entertainment Providers
    • 1 - 100 Employee
    • Premium Host Tele2Arena/Globen
      • May 2017 - Aug 2017

      I was responsible for the premium departments of each arena during the events, ensuring safety during the events and that no unauthorized visitors gained access, the guidance of premium customers (VIP), and ensuring that VIP lounges and premises were up to standards. I was responsible for the premium departments of each arena during the events, ensuring safety during the events and that no unauthorized visitors gained access, the guidance of premium customers (VIP), and ensuring that VIP lounges and premises were up to standards.

    • Sweden
    • Entertainment Providers
    • 100 - 200 Employee
    • Administrator Customer Service & Tech Support Headquarters SF Bio
      • Feb 2016 - Aug 2016

      As an administrator at SF Bio’s Customer Service, I managed tasks such as receiving calls from private persons and companies, responding to emails as well as their social media. I also handled credits as well as reporting and solving hardware and software issues of the cinemas. As an administrator at SF Bio’s Customer Service, I managed tasks such as receiving calls from private persons and companies, responding to emails as well as their social media. I also handled credits as well as reporting and solving hardware and software issues of the cinemas.

    • Beverage Manufacturing
    • 700 & Above Employee
    • Sales Representative
      • May 2015 - Dec 2015

Education

  • Stockholms universitet
    Bachelor of Arts - BA, Media and Communication
    2013 - 2018
  • Gymnastik- och idrottshögskolan
    Health Sciences
    2014 - 2015
  • Balettakademien Stockholm
    Diploma, Professional Dance Education
    2010 - 2011
  • Stockholms universitet
    Japanese
    2010 - 2011
  • Danderyds Gymnasium
    High School Diploma, Social Science Program
    2006 - 2009

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