Experience

Bremerhaven University of Applied Sciences

• Germany
• Government Administration
• 100 - 200 Employee

• Team Coach

  • Sep 2018 - Present

  Team Coach at the Bachelor Degree "Entrepreneurship, Innovation & Leadership". Germany's first Entrepreneurship Degree in which the students start real companies in teams to create their own learning space. The modell comes from Finland where the Timiiakatemia started in Jyväskylä 26 years ago. Now Team Academies are to be found in Spain, the UK, Peru, the Netherlands, the UK and finally also in Germany. For more information feel free to contact me or visit the website www.unternimm-doch-was.de (website only available in German).



Ann-Cathrin Scheider Beratung & Coaching

• Business Coach

  • Oct 2016 - Present

  Strategic consulting and coaching for innovation and change processes Strategic consulting and coaching for innovation and change processes



BrainStore

• Switzerland
• Think Tanks
• 1 - 100 Employee

• Innovation Coach

  • Jul 2016 - Present

  Brainstore, a swiss company based in Biel/Biene, developed an innovation process which has been used successfully with over 50 Fortune 500 companies. I am a Brainstore licensed Innovation coach focusing on cocreation and innovation culture. Brainstore, a swiss company based in Biel/Biene, developed an innovation process which has been used successfully with over 50 Fortune 500 companies. I am a Brainstore licensed Innovation coach focusing on cocreation and innovation culture.



CodeRR

• Operations Manager

  • Aug 2015 - Feb 2016

  Project and Operations Management, Website Concepts, Online/ Social Media Marketing, Content Management Project and Operations Management, Website Concepts, Online/ Social Media Marketing, Content Management



Offaehrte Sprachreisen - IP International Projects GmbH

• Head of Operations

  • Oct 2013 - Jan 2015

  IP - International Projetcs is a language tour operator, which organizes language holidays for children and teenagers between 8 - 18 years old in England, Ireland, France, Spain and Germany. The children and teenagers are accomodated just like real university students, while their programmed activities take place on campus. In my position Head of Operations, I was the link between the CEO of the company and the departments product management, HR (seasonal staff) and logistics. In this position I had 4 internal and 4 external employees reporting to me.Apart from the afore mentioned tasks, my operative duties in the area of product management include the negotiation of large-volume contracts and prices with partners such as well-know universities and hotel chains. During the season (spring, summer, autumn) I held the overall responsibility for the success of the operation in the centres in the destinations.



SCHUNK - Hand in hand for tomorrow

• Germany
• Automation Machinery Manufacturing
• 500 - 600 Employee

• Master Thesis 'Corporate Culture'

  • Aug 2012 - Jan 2013

  I conducted my research using a Case-study approach through Observation, Interviews & Focus Groups. My main aim was to find out the existing corporate culture and introduce of a Core Value Statement for the international use in the company.During the research I learned to facilitate focus groups and analyse the internal communication of the company. I conducted my research using a Case-study approach through Observation, Interviews & Focus Groups. My main aim was to find out the existing corporate culture and introduce of a Core Value Statement for the international use in the company.During the research I learned to facilitate focus groups and analyse the internal communication of the company.



Offährte Sprachreisen

• Trainer & Center Manager

  • May 2012 - Jun 2012

  Key Achievements:Coordinating a group of 95 people in a Training CenterLeading workshops on different topicsActing as an advisor to the HR department & the CEOsI was responsible for the training of the Center Managers of England, France and Germany for the season 2012. A special focus were employee motivation, teamleading and representation of the company. Apart from this I acted as a coach for the centre managers during their first weeks in the United Kingdom.During my work here I acted as an advisor in terms of the team selection for the destinations and in terms of the overall training structure.



Bournemouth - School of English

• Centre Manager

  • Jul 2010 - Sep 2010

  Key Achievements:Managing a team of 10 employeesTop Management concluded Exeter as the best centre out of 5 in 2010Staying within budget, while delivering excellent customer serviceComplaint rate decreased significantly from 2009I was hired by the Europa School of English in association with Offährte Sprachreisen. I was the Centre Manager of the Exeter Centre of the language school for children from Spain, France, Germany, Luxembourg, Italy etc. between the ages of 11-18.As the Centre Manager I was responsible for a team of about 10 people. My job was to take care of the overall running of the Centre. In order to achieve this aim I was taking care of corporate customers, as well as end-customers. Apart from this I had a representing function to people and partners outside. I was controlling and supporting the dispositions and administrative processes.Besides that, negotiating with partner companies such as the University of Exeter and others in order to be able to deliver the best possible outcome and customer service in my Centre was also part of my job.



Enterprise

• United States
• Travel Arrangements
• 700 & Above Employee

• Management Trainee

  • Jun 2009 - Jun 2010

  Key Achievements:Operational management of two branches, one of which was brought to profitability during my period thereNew on-rent records in both of the branchesHighest customer satisfaction in Berlin for a total of 7 months3 new corporate customersGood rankings in additional salesAt Enterprise rent-a-car I was hired as a Management Trainee. This company is a multinational company with its origin in the US. Enterprise is the largest car rental company in the world.I worked at Enterprise as a Management Trainee. My responsibilities grew very fast. I started by renting cars and taking care of the administration processes related to the rental contracts. Soon I helped with the training of new employees. After 3 months I was granted the opportunity to operate and manage my own branch situated in a Volkswagen centre. There I was responsible for the renting, administration in terms of contracts, accounts receivable, corporate customers, additional sales, events of damages, insurance issues and so on. After 4 months there I was transferred to a bigger branch where I was the head of the operational management. My responsibilities included the above mentioned plus additional employee traing and the management of a team of 5 people



Hunkemöller

• Netherlands
• Retail
• 700 & Above Employee

• Sales Assistant

  • Apr 2004 - Mar 2008

  My job as a sales assistant at Hunkemöller branch in Bremerhaven was related to customer service, administartion, training of new employees and being the representative of the branch manager.Customer Service, Branch Administration, Employee Training, Responsibility for opening and closing the store My job as a sales assistant at Hunkemöller branch in Bremerhaven was related to customer service, administartion, training of new employees and being the representative of the branch manager.Customer Service, Branch Administration, Employee Training, Responsibility for opening and closing the store



Thomas Cook Group plc

• Travel Arrangements
• 700 & Above Employee

• Intern

  • Jul 2007 - Dec 2007

  As an intern at the Thomas Cook AG and in particular Neckermann Reisen, I was employed in the Product Management of two catalogues (Sports, Young & Fun).My responsibility was to write destination and hotel texts, coordinate the finaizaltion of both catalogues, create an innovation pool and join the photographer and assist in terms identifying the target group and taking new pictures for the catalogue Young & Fun in the destinations Mallorca and Ibiza. As an intern at the Thomas Cook AG and in particular Neckermann Reisen, I was employed in the Product Management of two catalogues (Sports, Young & Fun).My responsibility was to write destination and hotel texts, coordinate the finaizaltion of both catalogues, create an innovation pool and join the photographer and assist in terms identifying the target group and taking new pictures for the catalogue Young & Fun in the destinations Mallorca and Ibiza.