Ann Carlson
Operations Specialist at Merrill Gardens- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Administrator Course Certification
Utah Assisted Living AssnOct, 2015- Sep, 2024 -
Certified Nursing Assistant
Utah Department of HealthMar, 2007- Sep, 2024 -
Food Handlers Permit
Utah Department of HealthJan, 2019- Sep, 2024 -
CPR/First Aide
EMS Safety ServicesJan, 2019- Sep, 2024
Experience
-
Merrill Gardens
-
United States
-
Hospitality
-
400 - 500 Employee
-
Operations Specialist
-
May 2023 - Present
Responsible for the overall operations of the community when temporarily filling in for the General Manager, acting as the primary contact for staff, residents, prospects, community organizations, government agencies and the public. These responsibilities include human resources management, resident care, regulatory compliance, customer satisfaction, physical plant, maintenance, dining services, active living, and garden house (memory care), as well as marketing of the community. Adheres to customer service philosophy by providing excellent customer service to residents and their families, and team members. Project Manager for President or VPO as needed for various corporate projects. Show less
-
-
-
-
Interim General Manager / Business Office Director
-
Jul 2018 - Mar 2023
Manage overall operations of the community. Responsibilities include human resources management, resident care, regulatory compliance, and customer satisfaction. Provide leadership and support to all department managers. Extend excellent customer service to residents, their families, and team members. I managed all office duties in an effective manner by maintaining accounting compliance, rent receipts, petty cash disbursement, payroll, invoices, and budgeting. Upon my hire with prior management company, I held a significant role in our health services department, holding the positions of Memory Care Director and Resident Care Director during my employment providing a high standard of resident care. Show less
-
-
-
Blue Harbor Senior Living
-
United States
-
Hospitals and Health Care
-
1 - 100 Employee
-
Memory Care Coordinator / Resident Care Coordinator
-
Jul 2018 - Oct 2020
-
-
-
Kisco Senior Living
-
United States
-
Hospitals and Health Care
-
400 - 500 Employee
-
Resident Care Coordinator
-
Feb 2017 - Jul 2018
-
-
-
Sunrise Senior Living
-
United States
-
Hospitals and Health Care
-
700 & Above Employee
-
Reminiscence Coordinator
-
Oct 2016 - Mar 2017
-
-
-
-
Memory Care Director
-
May 2010 - Oct 2016
-
-
Community
