Sales Director

• Apr 2023 - Present

Sales and Business Development Manager

• Nov 2020 - Jan 2023

- Create and maintain a sales pipeline to ensure sales growth.- Use solution selling expertise to understand customer needs and identify business potential in order to create a strategic and long-term partnership with customers. - Manage all stages of the sales cycle including prospecting, qualifying, presenting, negotiation, and closing deals.- Demo the product to C-level executives.- Work with internal stakeholders to strategize and implement strategic business plans that expand the company's customer base and ensures its strong presence.- Present sales, revenue, expenses reports and realistic forecasts to the management team.- Hiring, training, developing local teams and imparting product skillset to global staff.- Trained close to 25+ individuals across various departments on product knowledge.- Oversee region business development and product evangelism.- Traveling across the region for brand building, customer acquisition and hitting revenue growth targets.- Work with the partnership manager to integrate Sapaad with other softwares.- Work and support resellers, VARs to expand territory and drive in more revenue. Show less

Senior Account Executive - Mid Market and Enterprise (SaaS)

• Jul 2018 - Nov 2020

- Identifying opportunities and meeting potential & existing clients to give high-level product demonstrations. - Demonstrate the product virtually and over face-to-face meetings.- Achieving growth and hitting sales targets. Exceeded sales target by 140% consistently.- Building and managing own sales pipeline.- Attend trade shows and showcases.- Coordinating with the support and development center in Dubai and India to provide feedback time-to-time - Proactively following up leads generated by marketing campaigns, mailshots, events, etc Show less

Support and Implementation Engineer

• Jun 2016 - Jul 2018

- Implement and install solutions at over 200+ sites.- Work to troubleshoot and diagnose customer reported issues.- Act positively and respond promptly to the customer’s requests/tickets over calls and emails.- Prepare, review and ensure accuracy of technical documentation.- Liaise with L1/L2 IT analysts to raise product critical issues, product performance, bugs and quality related feedbacks.

Sales Supervisor

• Oct 2014 - May 2016

- Ensuring that stores achieve and exceeds the sales targets set by the operations manager, supporting, and leading the store team for providing the highest level of customer service. - Key focus on store ATVs and conversion rates. - Weekly and monthly creation of essential in reports pertaining to category contribution, stock reports, best seller, slow sellers and utilizing them for sales improvements. - Analyzing sales and category contribution and making required changes in store visual merchandising. - Communicating with store team to build positive energy, fun working relationship, delegating, understanding, and guiding to promote teamwork. - Responsible for inventory. Oversee the replenishment, stock orders, deliveries, mall permits and conduct sales training. - Involved in cross functional work coordination and with the brand team, e-commerce team, merchandising, warehouse and marketing teams to help develop the business. Show less

Subject Matter Expert

• Oct 2012 - Sep 2014

- Applying subject expertise in evaluating business operations and processes. - Identifying areas where solutions would improve business performance. - Consulting across business operations, providing mentorship, and contributing specialized knowledge. - Providing subject expertise and guidance to L1/L2 customer success managers. - Verifying reference information, including local aviation guidelines, training manuals, and company policies. - Ensuring accurate representation of expertise prior to the distribution of solutions to end-users. Show less