Ankkeet Upadhyay (He/Him/His)

Licensing Manager, Commercial Operations. at Realis Simulation
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Contact Information
us****@****om
(386) 825-5501
Location
Pune, Maharashtra, India, IN

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5.0

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Henry Soares

Ankkeet is knowledgeable, articulate, and a pleasure to work with. He was a senior member of the team when I joined the company. He brings integrity and intelligence to his work, and I believe his overall presence positively impacted the company. He is very dedicated to his work and he would be a valuable asset to the organization he would work in.

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Credentials

  • MCITP, A+ N+
    Microsoft
  • Signature Service Graduate
    Wilson Learning

Experience

    • United Kingdom
    • Software Development
    • 1 - 100 Employee
    • Licensing Manager, Commercial Operations.
      • Nov 2022 - Present

      Responsible for handling clients and universities with their licensing queries and troubleshooting with respect to the installation and download. Responsible for the renewal of AMCs of clients and Research/Teaching universities. Responsible for handling clients and universities with their licensing queries and troubleshooting with respect to the installation and download. Responsible for the renewal of AMCs of clients and Research/Teaching universities.

    • United Kingdom
    • Environmental Services
    • 700 & Above Employee
    • Licensing Manager, Commercial Operations
      • Aug 2019 - Nov 2022

      Responsible for handling clients and universities with their licensing queries and troubleshooting with respect to the installation and download. Responsible for the renewal of AMCs of clients and Research/Teaching universities. Responsible for handling clients and universities with their licensing queries and troubleshooting with respect to the installation and download. Responsible for the renewal of AMCs of clients and Research/Teaching universities.

    • India
    • Non-profit Organization Management
    • Co-Founder
      • Apr 2021 - Jun 2022

    • Business Consulting and Services
    • 700 & Above Employee
    • Talent and Payroll Support Analyst
      • Mar 2019 - Aug 2019

      To handle calls, emails and chats related to Talent and Payroll for all Deloitte USI professional on a day to day basis. To handle calls, emails and chats related to Talent and Payroll for all Deloitte USI professional on a day to day basis.

    • United States
    • Software Development
    • 700 & Above Employee
    • Support Engineer
      • Oct 2018 - Jan 2019

      What we do: Onboarding, Coaching, Skills Development, Analytics. We help to setup above for our partners and end-users. What we do: Onboarding, Coaching, Skills Development, Analytics. We help to setup above for our partners and end-users.

    • United States
    • Software Development
    • 700 & Above Employee
    • CSC, TCM specialist
      • Oct 2014 - Sep 2018

      Helped Symantec BCAM, TAM, RPS with their query of adding, removing contacts from the BCS entitlements.

    • Customer Service Coordinator
      • Oct 2014 - Sep 2018

      Handling Symantec & Network Protection customer's licensing issues via calls,emails & chats, such as software download, license transfers, generating licenses, providing portal access etc.Creating technical cases for their technical issues & advancing the cases to the technical team for further troubleshooting

  • Mphasis Pune
    • Pune, Maharashtra, India
    • Sr. Csa
      • Jul 2012 - Sep 2014

      Worked for Toronto Dominion Bank, it was a Canadian process. I was into Credit Card department, taking care of customer's credit card related issues. Worked for Toronto Dominion Bank, it was a Canadian process. I was into Credit Card department, taking care of customer's credit card related issues.

Education

  • Welingkar Institute of Management
    Master of Business Administration - MBA, Human Resources Management/Personnel Administration, General
    2017 - 2020
  • Manav Bharti University, Sultanpur, Solan
    Bachelor of Commerce (B.Com.), Business/Commerce, General
    2010 - 2013

Community

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