Ankita Agarwal

Product Development Manager at ICE NGX
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Contact Information
us****@****om
(386) 825-5501
Location
Calgary, Alberta, Canada, CA
Languages
  • English Full professional proficiency
  • Hindi Native or bilingual proficiency

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5.0

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Gary Wagner, PMI-PMP, PMI-ACP, Prosci CCP

Ankita and I worked together for three years during the merger and acquisition by Bally’s Interactive of Bet.Works and the expanding global Product Development integration of three business units in regulated Sports Gaming. During this time we increased the number of software development teams working as a scaled agile Program, drawing on our earlier success in evolving Product Management team and role based practices to deliver increasingly complicated roadmapped features. Ankita’s Product leadership was key in Bally’s delivering MVP rollout in 2 key regulated US States. I highly recommend Ankita to any organization seeking an empathetic Product Leader who is adept at balancing the need for results with people centricity which earns genuine trust and respect.

Randy Deluna

I have had the pleasure working with Ankita just shy of a decade. She is one of the most talented and amazing people due to her exceptional skills in product ownership, leadership, and technical abilities. As a Director of Product Ownership, Ankita directed her team and ensured the delivery of multi key features for our products, by collaborating with many other teams located all around the world. Ankita was instrumental in ensuring that our features were well defined, accurate and delivered in a timely manner. Ankita has many exceptional qualities, such as being able to quickly understand complex systems, identify improvements and flaws, articulate new features, troubleshoot any issues, and manage her team and others. With such qualities, there is nothing Ankita cannot accomplish. Moreover, Ankita presents such a wonderful aura regarding work and life that everyone gravitates towards her. As such, anyone that works with Ankita is always happy and learns so much from her. In summary, I passionately recommend Ankita for the position of Director of Product Ownership. Ankita brings with her a wealth of experience in all areas such as exceptional management skills, critical thinking and analysis and a strong commitment to product ownership. I have no doubt that Ankita will make an immense impact in any organization, where she will contribute quickly and passionately.

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Credentials

  • Becoming an AI-First Product Leader
    LinkedIn
    Sep, 2023
    - Nov, 2024
  • Product Management Professional Certificate
    Aha!
    Sep, 2023
    - Nov, 2024
  • Technical Product Management
    IIBA
    Sep, 2023
    - Nov, 2024
  • Product Management: Building a Product Roadmap
    Project Management Institute
    Jun, 2023
    - Nov, 2024
  • Product Management: Building a Product Strategy
    Project Management Institute
    Apr, 2023
    - Nov, 2024

Experience

    • Canada
    • Oil and Gas
    • 1 - 100 Employee
    • Product Development Manager
      • Oct 2023 - Present

    • United States
    • Gambling Facilities and Casinos
    • 700 & Above Employee
    • Director of Product Ownership
      • Mar 2022 - Sep 2023

      Drove product strategy, roadmap development, and cross-functional execution. Led team of 6 Product Managers in creating innovative, customer-centric solutions. Collaborated with internal and external stakeholders, including engineering, marketing, data, legal, and operations, to align product development with customer requirements and market trends.• Launched web and mobile products in North American regulated iGaming markets in record 10 months by effectively managing end-to-end product lifecycle.• Integrated multiple third-party platforms using APIs, enhancing core platform functionality and communication.• Improved customer satisfaction 15% and reduced time-to-market for new features 20% through implementing data-driven product management processes.• Increased overall team productivity 25%, ownership, and accountability, working with each product manager to create personalized development plans aligned with career goals and strengths.• Enhanced operational efficiency, and reduced production errors 20% by implementing scalable release management process. Show less

    • Product Manager
      • Oct 2021 - Mar 2022

      Managed end-to-end product lifecycle, from ideation to launch, encompassing market research, defining product vision, and coordinating cross-functional teams. Outlined and tracked key performance indicators (KPIs) to measure product success, and reported performance to company leadership and stakeholders.• Researched and launched campaign management marketing tool, decreasing player acquisition and retention cost 30%.• Reduced load times 30%, collaborating closely with engineering and design teams to improve product performance by conducting performance analysis to identify product bottlenecks and improvement areas, using tools to measure response times, memory utilization, and other performance metrics.• Worked with sales and marketing teams to align product messaging, positioning, and promotion strategies, ensuring product's unique value propositions were well understood, resulting in 20% growth in product adoption within the first quarter. Show less

    • Canada
    • Software Development
    • 1 - 100 Employee
    • Product Manager
      • Jul 2019 - Sep 2021

      Owned end-to-end product development, collaborated with stakeholders and Agile teams to define features, prioritize backlogs, and deliver value-driven solutions. Acted as bridge between business needs and development, to ensure alignment, clear communication, and successful product releases.• Conducted research on various third-party vendors, implementing the Player Account Management system and seamlessly integrating it with chosen vendors, yielding 20% cost reduction.• Introduced product management tools (ProductPlan, Miro, Monday.com) to team, streamlining ways of working and improving cross-functional collaboration.• Developed E-Commerce product from ideation to launch, enhancing overall user experience and increasing revenue. Show less

    • QA Enginner
      • Nov 2013 - Jul 2019

      Conducted comprehensive testing of software applications to ensure quality and functionality. Collaborated with development teams to identify issues, create test plans, execute test cases, and document defects. Continuously improved testing processes to enhance product quality and contribute to seamless user experience.• Gathered and documented business requirements, improving software development accuracy 15%.• Reduced software defects 20% and improved overall product quality by conducting root cause analysis.• Collaborated closely with development team to gain in-depth insights into software's design and functionality, increasing communication and reducing development cycles. Show less

    • Switzerland
    • Financial Services
    • 700 & Above Employee
    • Quality Assurance Lead
      • Jul 2007 - Nov 2013

      Created and executed test strategies, supervised test case development, and coordinated testing efforts across multiple releases. Collaborated closely with cross-functional teams, defined quality standards, established testing methodologies, and ensured adherence to best practices. Led 20+ people in offshore and onshore teams to deliver multiple features. As Business Analyst prepared business requirement documents. • Ensured software quality by conducting 500+ tests, leading to 98% pass rate and 25% reduction in post-release defects. • Reduced critical bugs by collaborating with development teams to identify and resolve software design issues. Show less

Education

  • Mody Institute of Technology and Science
    Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering
    2003 - 2007

Community

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