Experience

Epic

• United States
• Software Development
• 700 & Above Employee

• Client Success / Technical Coordinator

  • Jun 2015 - Present

  - Led a team of 35+ technical engineers supporting an enterprise platform of products.- Partnered with hospital IT executives to implement EMR projects focused on:-- Meeting government attestations-- Coordinating large EMR upgrades across downstream systems-- Supporting new hospital and clinic acquisitions-- Connecting stakeholders with R&D teams to brainstorm and develop new system tools-- Managing sales of new products and contracts

• Team Leader, Technical Services

  • Aug 2015 - Jul 2017

  - Managed several technical services direct reports and ensured high quality outcomes in customer service.- Implemented team wide initiatives in improving talent management.

• Technical Solutions Engineer

  • Jul 2013 - Aug 2015

  - Updated system configuration, evaluated code, and built documentation tools to support anesthesiology workflows at multiple healthcare organizations.- Designed, developed, and implemented code to expand software capabilities.



The University of Toledo

• Higher Education
• 700 & Above Employee

• Research Scientist

  • 2009 - 2012

  - Conducted multiple biomechanical studies under co-director, endowed chair, and McMaster-Gardner Professor of orthopedic bioengineering Dr. Vijay Goel- Co-authored research publication in determining effectiveness of a foot implant at reducing hyperpronation