Network Engineer

• Jan 2022 - Present

Network Engineer

• Feb 2019 - Jan 2022

Working as a Network Engineer For Railtel Corporation of India Ltd.  Provided network support, monitoring, and troubleshooting of RailTel's global network to include LAN/WAN and VoIP. Diagnosed operational issues and recommended solutions for national IP network.  Configuration and troubleshooting on routers (Juniper series MX-960, MX-480, MX-204, MX-80, MX-5, ACX4000, ACX2200, ACX2100 & Cisco ASR 920 series)  Configuration and troubleshooting on switches (Juniper EX3000, EX4200, EX3300 etc. D-link DGS3200, DGS3000, DGS2800 etc. and Edge core ECS4120, ECS4810, ECS3510 etc.)  Working on Argus tool for monitoring all switches, Servers of RailTel’s network for assuring maximum network uptime.  Monitoring of all backbones networks on Open NMS tool & managing network performance.  Detecting, logging, categorizing incident and providing incident support.  Providing full network, technical support and resolved all issues like (Link down, Speed, Slow browsing, Gaming, Packet drops, Website, VPN etc.) of customer/client’s regarding internet and VPN services.  Maximising network performance through ongoing monitoring and troubleshooting, Arranging scheduled upgrades and activities (OS Upgradation, PEM, FAN Filter cleaning etc.) of router and switches.  Ensured about proactively used monitoring tools (Argus, Open NMS for alarms and Cacti for trending graphs) to determine network issues. Show less

Technical Support Engineer

• Jan 2017 - May 2018

Working as a Technical support engineer. Provide support & resolve Desktop,Network & other IT related technical problems. Working as a Technical support engineer. Provide support & resolve Desktop,Network & other IT related technical problems.