Experience

Paytm m'Loyal

• India
• Technology, Information and Internet
• 100 - 200 Employee

• Assistant Manager

  • Apr 2023 - Present

• Team Lead

  • Apr 2022 - Mar 2023

  Build and maintain relationship with the brand managemenet team to ensure their ongoing needs and issues are understood and addressed Act as product owner and the point of contact between client and business.To work with the business to understand and Manage Loyalty Program being run for the brandAnalyzing backend data and recommend effective customer retention strategies for the Loyalty ProgramCoordinate with different team (Tech, Mobile APP, Design, campaign )Vendor handling to enusre client got product on time Show less

• Technical Support Executive

  • Aug 2021 - Mar 2022


STARTEK
• China
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee
• Customer Support Executive

  • Oct 2020 - Jul 2021

Concentrix
• United States
• IT Services and IT Consulting
• 700 & Above Employee
• Customer Service Representative

  • Dec 2018 - Apr 2019

Aegis Global
• India
• IT Services and IT Consulting
• 700 & Above Employee
• Customer Service Executive

  • Aug 2018 - Nov 2018