Associate Software Engineer

• Aug 2023 - Present

 Successfully transitioned from Trainee-Software Engineer to a dual role encompassing technical leadership and project management responsibilities within just 6 months. Lead a team to deliver a web application to handle and automate HR in the company, to achieve improved Human Resources Management. Demonstrate strong technical acumen by providing hands-on guidance to the team, contributing code reviews, and troubleshooting complex technical issues, resulting in improved code quality and faster problem resolution. Spearhead project planning, scheduling, and execution, leading to a 25% improvement in project delivery efficiency. Utilize project management tools such as Trello, Jira, and ClickUp to track tasks, prioritize work, and maintain clear communication across team members, resulting in streamlined project workflows. Strengthen communication and leadership skills through regular team meetings, and concise status updates, fostering a transparent and motivated team environment. Utilize problem-solving and analytical thinking skills to identify bottlenecks, streamline workflows, and implement solutions that increase team productivity. Collaborate with senior management to provide insights into project progress, challenges, and future strategies, contributing to informed decision-making and strategy refinement. Participate in new product planning meetings, offering valuable insights, contributing to strategic decisions, and aligning development efforts with business objectives. Show less

Software Engineer Intern

• Feb 2023 - Jul 2023

 Developed and maintained full-stack applications using ReactJS, Laravel, and Node.js, ensuring high-quality code and adherence to coding best practices. Collaborated with cross-functional teams of 3-6 members on various projects, effectively contributing from project initiation to closure. Leveraged expertise in Object-Oriented Programming (OOP) principles to create scalable and maintainable software solutions, improving code efficiency and readability. Managed and maintained relational databases (MySQL) and NoSQL databases (MongoDB) to store and retrieve data efficiently, ensuring data integrity and security. Engaged in Agile software development methodologies, actively participating in daily stand-ups, sprint planning, and retrospective meetings, fostering a collaborative and efficient work environment. Show less

Professional Freelancer

• Jan 2022 - Present

Customer Care Operations Executive

• Mar 2019 - Sep 2019

 Responded to over 120 customers' requests and queries professionally and on time, demonstrating exceptional communication and problem-solving skills.  Maintained and updated the clients' database, ensuring accurate and up-to-date information for improved customer engagement.  Specialized in resolving technical issues related to Mobitel postpaid connections, showcasing strong technical acumen, and troubleshooting abilities.  Acquired valuable customer management skills, fostering customer loyalty and retention through personalized and empathetic support.  Leveraged technical skills acquired during the role to adapt quickly to new software tools and systems, enhancing efficiency and productivity in a fast-paced environment. Show less