Experience

Think Tribe Technologies

• United Arab Emirates
• IT Services and IT Consulting
• 1 - 100 Employee

• Project Coordinator

  • Mar 2020 - Jun 2023

  Dubai, United Arab Emirates Project coordination - Achieving for organizations flexible, seamless ERP-eCommerce business systems integration and automation using Codeless Platforms. Multiple systems involving eCommerce website like Magento, backend Microsoft NAV databases of the stores, 3PL warehouses are seamlessly integrated enabling clients to be competitive allowing them to achieve their true business potential. -Driving efficiencies for organisations through automation with powerful WinAutomation and… Show more Project coordination - Achieving for organizations flexible, seamless ERP-eCommerce business systems integration and automation using Codeless Platforms. Multiple systems involving eCommerce website like Magento, backend Microsoft NAV databases of the stores, 3PL warehouses are seamlessly integrated enabling clients to be competitive allowing them to achieve their true business potential. -Driving efficiencies for organisations through automation with powerful WinAutomation and ProcessRobot suite of tools. Show less



Sabbatical Career Break

• Stay-at-Home Parent

  • Dec 2011 - Feb 2020

  Maternity break and relocation to different country



ANZ

• Australia
• Banking
• 700 & Above Employee

• Release Manager

  • Nov 2008 - Nov 2011

  -Projects undertaken included software, hardware deliverables -team members were from matrix cross functional disciplines of Development (different platforms, legacy and windows), Testing, Support, Enterprise teams like Database group, GIS -teams were diverse and located both in Melbourne and Bangalore (virtual and co-located) and stakeholders, customers & Operations users were also located in Melbourne, Bangalore, Singapore, New York etc. Achievements and Accountabilites: •… Show more -Projects undertaken included software, hardware deliverables -team members were from matrix cross functional disciplines of Development (different platforms, legacy and windows), Testing, Support, Enterprise teams like Database group, GIS -teams were diverse and located both in Melbourne and Bangalore (virtual and co-located) and stakeholders, customers & Operations users were also located in Melbourne, Bangalore, Singapore, New York etc. Achievements and Accountabilites: • Excellent customer satisfaction exceeding expectations. • Consistent zero-defect seamless delivery adhering to cost, schedule, ANZ quality standards of a number of releases/projects by careful planning, co-ordination and execution and implementation skills. • Main program handled was related to AML and sanctions - US OFAC regulatory authority had stipulated time period, failing which penalties would be imposed. Hence, a program was set up that involved many departments to interface to this application. Overall budget was approx. 2 million AUD across 1 year. • Performed Technical Project manager role - successfully delivered the upgrade of the OFAC application. This was the 1st project fully managed from Bangalore in the team. It was high-profile because of the critical nature of the application. Unsuccessful delivery would result in fine from OFAC authority, impact bank’s operations and get negative publicity. Budget of approx 500000 AUD. Core team of 8 team members, extended team of around 18 team members including Infrastructure Technical Project Manager. Clients in Australia, users across the globe, project team members, production implementation team in Bengaluru, Melbourne and s/w vendor team in US. Tools used - As per ANZ standards, MS Project, Clarity NIKU Workbench for planning, tracking, MS Excel, MSWord and OPA templates for status reporting. AHD for implementation, Test Director for tracking requirements and defects, PVCS for version control, s/w configuration management.

• Team lead - Development

  • Jun 2007 - Nov 2008

  Bengaluru Area, India • Delivery management of the development team – work requests and projects • People management – Increased team’s operational efficiency through training initiatives and motivational techniques and achieved a high satisfaction score from the team. • Consistently delivered high quality deliverables, effective communications, achieved excellent customer satisfaction score • Took on additional Release manager role responsibility

• Team lead - Testing

  • Aug 2006 - Jun 2007

  Bengaluru Area, India • Delivery management of the testing team – work requests and projects - successfully established a model for the new team whereby accountabilities of testing team, inputs, and deliverables were clearly defined to the various stakeholders. Implemented clear processes, communications channels and thus improved stakeholder satisfaction. • People management – Built up team capability, improved team morale and reduced key person dependency. • Established Performance testing capability to… Show more • Delivery management of the testing team – work requests and projects - successfully established a model for the new team whereby accountabilities of testing team, inputs, and deliverables were clearly defined to the various stakeholders. Implemented clear processes, communications channels and thus improved stakeholder satisfaction. • People management – Built up team capability, improved team morale and reduced key person dependency. • Established Performance testing capability to increase team value • Facilitated Automation of regression testing reducing cost to customer • Took on additional OSAS JAVA (6 months) project coordinator responsibility as a stand-in at a critical time of the project and rendered expert assistance to Melbourne based project manager and ensured the successful delivery of OSAS project

• Lead developer - Project Clarity

  • Apr 2006 - Aug 2006

  Bengaluru Area, India o Post implementation support Co-ordinator for Reports module o As a subject matter expert of the Niku billing system, provided business knowledge to the core Clarity team. o Co-ordinator for a team of 4 people in the Reports module release management and providing post implementation support for financial reports module. o Excellent interaction with business and understanding of business requirements. Long and successful working relationship with OTSS Finance PRBS team who own the… Show more o Post implementation support Co-ordinator for Reports module o As a subject matter expert of the Niku billing system, provided business knowledge to the core Clarity team. o Co-ordinator for a team of 4 people in the Reports module release management and providing post implementation support for financial reports module. o Excellent interaction with business and understanding of business requirements. Long and successful working relationship with OTSS Finance PRBS team who own the Clarity/NIKU application. o Post-implementation support – prompt resolution of issues by co-ordinating with Melbourne counterpart and working with Bangalore team.



ANZ

• Australia
• Banking
• 700 & Above Employee

• Team lead - Niku billing

  • Apr 2004 - Oct 2005

  Bengaluru Area, India o Handled complete responsibility for the Niku billing suite of applications. o Lead a team of 3 to provide end-to-end solutions for the Project Repository and Billing Services (part of OTSS finance) team in Melbourne, involving direct interaction with business. o Prioritization of work requests o Eliciting requirements o Impact analysis in case of change requests (both business process as well as application) o Effort estimation o Planning and tracking the release from… Show more o Handled complete responsibility for the Niku billing suite of applications. o Lead a team of 3 to provide end-to-end solutions for the Project Repository and Billing Services (part of OTSS finance) team in Melbourne, involving direct interaction with business. o Prioritization of work requests o Eliciting requirements o Impact analysis in case of change requests (both business process as well as application) o Effort estimation o Planning and tracking the release from development through UAT to production implementation o Reviews, Test strategy preparation o Metrics collection and analysis o Risk/Issue resolution o Mentoring the new entrants in the team o Communication of status to the customers and manager o Co-ordinate with different groups across OTSS like Database group o Forward load planning o Successfully implemented various releases for the NIKU Billing system o Improved customer satisfaction score- excellent interaction with business and understanding of business requirements. Long and successful working relationship with OTSS Finance PRBS team who own the Clarity/NIKU application. o Achieved 0 UAT defects in a number of releases o Good review comments from ANZIT Quality auditors

• System Analyst

  • Jun 2000 - Apr 2004

  Design, Coding, Testing, UAT and Production Support, Reviews Design and development of various components of the NIKU Billing System and related applications like Leave Reconciliation system. Leave Reconciliation system was nominated for an internal company award in Nov 2002. CMM-level 5 practices were followed. Software used - VB, SQL Server, Excel



CALIFORNIA SOFTWARE PVT LTD

• Software Engineer

  • Mar 1999 - Jun 2000

  Chennai Area, India - Software Engineer Trainee through campus recruitment – o Underwent training including live projects development in VB, VC, Oracle, SQL Server, ASP, Java. - Software Engineer - o Designed and Developed a Web based system ‘Modification request management system’ similar to Test director for recording requirements/defects. o Software used - ASP, JavaScript, HTML, VB, SQL Server, Visual Source Safe.