Professional Development Coordinator

• Jul 2021 - Present

Customer Experience and Administrative Coordinator

• Jul 2020 - Present

Customer Experience Specialist

• Apr 2016 - Jul 2020

Collections Management Intern

• May 2015 - Aug 2015

14-week internship completed as part of Fleming College's Museum Management and Curatorship program, in collections management with a focus on the conservation and documentation of time based media. Responsibilities included creating and updating database records, overseeing migration, contacting artists with copyright requests, accessioning new acquisitions, and condition reporting incoming artwork. 14-week internship completed as part of Fleming College's Museum Management and Curatorship program, in collections management with a focus on the conservation and documentation of time based media. Responsibilities included creating and updating database records, overseeing migration, contacting artists with copyright requests, accessioning new acquisitions, and condition reporting incoming artwork.

Historical Interpreter & Programming Assistant

• May 2014 - Aug 2014

Attended to the needs of visitors through guided tours of the historical buildings, events support, and general reception duties. Supervised and instructed large groups of children through educational and recreational programming for school visits and summer camps. Performed a variety of maintenance duties, which included preventive conservation in the historical buildings and grounds keeping around the site. Attended to the needs of visitors through guided tours of the historical buildings, events support, and general reception duties. Supervised and instructed large groups of children through educational and recreational programming for school visits and summer camps. Performed a variety of maintenance duties, which included preventive conservation in the historical buildings and grounds keeping around the site.

Administrative Assistant

• Jan 2014 - May 2014

Created, transmitted and organized invoices, work orders, and other similar documentation for the customer service department. Scheduled outgoing shipments, and created and transmitted the necessary accompanying documentation for the shipping department. Performed other general administrative duties, such as updating the database, maintaining the supply room, and dispersing mail. Created, transmitted and organized invoices, work orders, and other similar documentation for the customer service department. Scheduled outgoing shipments, and created and transmitted the necessary accompanying documentation for the shipping department. Performed other general administrative duties, such as updating the database, maintaining the supply room, and dispersing mail.

Historical Interpreter & Collections Assistant

• May 2013 - Aug 2013

Attended to the needs of visitors through guided tours of the historical buildings, events support, and general administrative and reception duties, such as booking events and attending to the gift shop. Worked with the collections, inventorying artifacts and updating the corresponding database records. Developed, marketed and supervised children’s summer programming. Attended to the needs of visitors through guided tours of the historical buildings, events support, and general administrative and reception duties, such as booking events and attending to the gift shop. Worked with the collections, inventorying artifacts and updating the corresponding database records. Developed, marketed and supervised children’s summer programming.

Bakery Clerk

• Aug 2007 - Aug 2011

Prepared and packaged a variety of food products for sale, while maintaining a sanitary workspace according to health and safety standards. Received customer orders, and handled customer questions and concerns. Prepared and packaged a variety of food products for sale, while maintaining a sanitary workspace according to health and safety standards. Received customer orders, and handled customer questions and concerns.