Experience

Australian College of Applied Professions

• Australia
• Higher Education
• 200 - 300 Employee

• Academic Services Adviser

  • Dec 2018 - Present

  • Implementation of college policies and procedures in consultation with related stakeholders, and individualized advice to students on options and application process • Facilitating effective communication between academic staff, teachers, students, and other stakeholders in the college • Project management of internal process changes • Contributing to the review and update of internal process & procedures • Guiding disciplines in following the consistent process for all the students. • Liaising with academic deans, discipline leads and educators on application processes and providing individualized advice to students. • Facilitating onboarding of new academic staff and educate on academic policy and procedures. • Assisting with timesheet approval for sessional academics on fortnightly basis, maintaining track record of fortnightly payments. • Invoice generation using Oracle system for guest lecture payments and travel reimbursements. • Facilitating room booking for workshops and on campus information sessions. • Liaising with disciplines on student applications for extensions, academic considerations, appeals, credit applications and communicating the outcome back to students. • Implementing timetables and teacher allocation for disciplines on term-to-term basis. • Designing and generating faculty-based reports as required by campus academic manager and faculty leads Show less



JMC Academy

• Australia
• Education Administration Programs
• 100 - 200 Employee

• Academic Advisor

  • Jun 2018 - Oct 2018

  • Interacting with Head of departments and lecturers for process and policies related matters. • Maintaining academic database and extracting reports as different department requirements. • Facilitating room booking for internal board meetings and taking notes. • Facilitating onboarding of new academic staff and educate on organisation policies and procedures. • Coordinating timesheet approval for sessional academics and maintaining track record of fortnightly payments • Interacting with Head of departments and lecturers for process and policies related matters. • Maintaining academic database and extracting reports as different department requirements. • Facilitating room booking for internal board meetings and taking notes. • Facilitating onboarding of new academic staff and educate on organisation policies and procedures. • Coordinating timesheet approval for sessional academics and maintaining track record of fortnightly payments



Study Abroad Advisor

• Higher Education
• 1 - 100 Employee

• Academic Administrator

  • Aug 2007 - Dec 2016

  • Working with different international universities i.e. University of East London, De Mont Fort University, Leeds Beckett University London to maintain standard policies and procedures. • Capturing minutes at Disciplinary, Assessment and Examination Board meetings. • Facilitating internal and external quality audits. • Involved in document preparation for MoE (Ministry of Education). • Organizing and facilitating management meetings for addressing and mitigating staff/student’s issues. Show less



VIENNA IT SOLUTIONS PRIV LIMITED

• 1 - 100 Employee

• Quality Assurance Specialist

  • Dec 2005 - Aug 2006

  • Solely responsible for defining ISO 9001:2000 processes and implementation within the organization. • Responsible for organizing Management Review Meetings. • Facilitating internal quality audits to assess conformity, evaluate effectiveness, and identify opportunities for improvement. • Maintained close liaison with stakeholders to ensure process adherence and service levels according to ISO standards. • Maintaining quality metrices to make data driven decisions and facilitate gap analysis. • Facilitating new staff members induction for effective implementation of ISO standards. Show less