Anitra Matos Rivera

Clinical Operations Manager at DERMATOLOGY ASSOCIATES OF ATLANTA, P.C.
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Contact Information
us****@****om
(386) 825-5501
Location
Atlanta, Georgia, United States, GE
Languages
  • English -
Skills

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Credentials

  • CBRF
    Wisconsin CBRF Training Registry
    Jan, 2013
    - Oct, 2024
  • Certified Medical Assistant
    National Healthcare Association
  • Certified Phlebotomy Technician (CPT)
    National Healthcareer Association (NHA)
  • Phlebotomist
    National Healthcare Association

Experience

  • DERMATOLOGY ASSOCIATES OF ATLANTA, P.C.
    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Clinical Operations Manager
      • Aug 2017 - Present

      • Successfully establishes and implements effective workplace procedures by conducting audits and ensuring compliance with industry standards and government regulations. • Demonstrates excellent Human Resource leadership skills by hiring, training, and monitoring administrative staff to ensure efficient practice operations. • Utilizes IT management with electronic health records to organize patient records, ensuring accuracy and easy accessibility. • Supervises business management with daily practice operations, including billing, debt collections, and occupational health and safety, ensuring smooth workflow and compliance. • Proactively monitors customer success by maintaining inventory for medications and medical equipment, maintaining adequate supplies for seamless patient care. • Provides exceptional patient care by managing and addressing complaints and ensuring patient satisfaction, and expertly overseeing product management to continuously enhance the quality and effectiveness of our offerings. • Collaborates with physical and teams to develop innovative business strategies, enhance patient services, and efficiently manage recruitment, ensuring the selection of top-notch professionals who contribute to the exceptional care provided • Implements efficient front-end procedures to enable collections of all self-pays, optimizing revenue generation and ensuring a seamless patient experience, while also incorporating business management and sales strategies. Show less

  • Interstate Blood Bank, Inc.
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Regional Operations Manager - Multi-Location Management
      • Oct 2016 - Jul 2017

      • Successfully managed operations across multiple locations, ensuring seamless donor processing, phlebotomy, plasma processing, and shipping and receiving. • Demonstrated exceptional leadership skills by effectively training employees and actively participating in the hiring and evaluation process across all locations. • Maintained strict control and adherence to quality standards in all aspects of operations, reporting all quality assurance history to corporate and management. • Facilitated the smooth expansion of the organization by providing timely facilitation of recruiting, licensing, and credentialing of physicians and nurses. • Ensured consistent compliance with organizational policies and regulatory requirements across all locations. Show less

  • Forefront Dermatology
    • United States
    • Medical Practices
    • 500 - 600 Employee
    • Lead Medical Assistant
      • Sep 2015 - Sep 2016

      • Led a team of medical assistants, ensuring smooth patient flow and exceptional quality of care. • Established a welcoming atmosphere by warmly greeting and checking in patients, fostering patient satisfaction. • Demonstrated advanced clinical skills by assisting providers with biopsies, excisions, MOHs surgery, and other complex procedures. • Collaborated closely with management to improve operational efficiency and implement best practices. • Actively participated in staff training and development, preparing for a future management role within the organization. Show less

  • PLS PAYDAY LOAN STORE
    • United States
    • 1 - 100 Employee
    • Assistant Store Manager
      • Aug 2013 - Sep 2015

      • Effectively supervised cash management, diligently ensuring precise accounting for all financial transactions. • Conducted thorough evaluations of employee performance, offering insightful suggestions for managerial approval. • Facilitated comprehensive training programs for newly hired staff, emphasizing exemplary customer service standards and proficient loan processing techniques. • Demonstrated utmost care in handling sensitive customer data, diligently overseeing the accurate completion and signing of all essential documentation. Show less

Education

  • Bryant & Stratton College - Milwaukee
    Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
    2012 - 2016
  • Bryant & Stratton College - Milwaukee
    Associate of Science (A.S.), Medical/Clinical Assistant
    2014 - 2014

Community

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