Anitra Lēmane

Project Manager at FIDEA SIA
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Contact Information
Location
Riga, Latvia, LV
Languages
  • English Professional working proficiency
  • Latvian Native or bilingual proficiency
  • Russian Professional working proficiency

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Karīna Bušmane

We worked with Anitra for only a few months, but in such a short time, she proved herself to be a highly structured, goal-oriented, and empathetic COO. Anitra is the kind of employee who rolls up her sleeves and tackles any workplace challenges with a smile while taking on responsibility and motivating colleagues with her attitude and words, as well as with a sparkle in her eyes. She is always present to provide the necessary support, advice, or positive energy to any colleague in need. Anitra is lightning-fast in the response and execution of tasks. She can motivate and lead the team in person and remotely. Support. Humour. Structure. Goal-oriented. These words wave like a flag in Anitra's daily work. Employers would like to have an orderly, structured employee like Anitra in their team, who can bring clarity even in the immense chaos with a positive and professional approach and a passionate attitude.

Maris Zvejnieks

She can be defined in two words combination - a Swiss watch! Punctual and consistent. Any assigned task will be performed flawlessly.

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Credentials

  • Risk management
    The Open University
    Dec, 2022
    - Sep, 2024
  • Agile Scrum Foundation
    Simplilearn
    Oct, 2022
    - Sep, 2024
  • Human Resource Management
    University of Cape Town
    Feb, 2022
    - Sep, 2024
  • Vienkāršas prāta pārvaldīšanas tehnikas
    LU Open Minded
    Dec, 2021
    - Sep, 2024
  • IT security awareness + GDPR
    Cyber Security Academy
    Sep, 2021
    - Sep, 2024
  • Project Management Foundations
    University of Cape Town
    Jun, 2021
    - Sep, 2024
  • International Certified Coach
    ALISA MANAGEMENT LABORATORY Latvia
    Jul, 2020
    - Sep, 2024
  • Elektroniskie dokumenti un paraksti
    LatConsul
    Jun, 2020
    - Sep, 2024

Experience

    • Latvia
    • Business Consulting and Services
    • 1 - 100 Employee
    • Project Manager
      • Feb 2023 - Present
    • COO / Director
      • May 2022 - Oct 2022

      Build Company operations and business management processes from scratch. Right hand to CEO. Key project participant. Build Company operations and business management processes from scratch. Right hand to CEO. Key project participant.

    • Lithuania
    • Insurance
    • 1 - 100 Employee
    • Global Human Resources Manager
      • Sep 2021 - Feb 2022

      Main task: build HR operations in the company from scratch. Including, but not limited to: - HR strategy and function outline- Recruiting, onboarding and offboarding process design and implementation- Other HR process designs- "Temperature" measuring [interviews, surveys] - Employee support

    • Branch Manager
      • Nov 2020 - Sep 2021

      - Have local responsibility over all operational aspects including customer service, human resources, administration and sales- Upon possibility - assess local market conditions and identify current and prospective sales opportunities- Develop forecasts and projects- Meet KPIs- Create and follow the operational metrics as well as other metrics if applicable- Manage budget and allocate funds appropriately- Bring out the best of branch’s personnel by providing training, coaching, development and motivation- Cooperate with headquarters, exchange experience- Address customer and employee satisfaction issues promptly- Adhere to high ethical standards, and comply with all regulations/applicable laws- Improve the presence and reputation of the branch and company- Onboard and offboard staff - Manage big Partner account- Cooperate closely with Compensa - Measure and maintain quality of staff/departments - Manage company's documentation/contracts as well as conclude contracts- When possible - sign new Partners [meetings, negotiations, contract] - Grow knowledge by visiting seminars, courses etc in according themes - Owner of Consumers Journey Map Show less

    • Head Of Operations
      • May 2017 - Nov 2020

      Managing Latvian branch of Warranty Expert brand. Included in my daily run: making sure company keeps operating, managing a small team, making future plans in business development,meetings with existing and potential partners, budgeting, reporting to CEO and shareholders.

    • Office Manager
      • Aug 2015 - May 2017

      - Customer and Partner service.- Monitoring and controlling daily and long-term operations.- Insurance subject knowledge.- System development, testing.- Hiring and training new staff. - Claims administration.- Handling Company documentation.- Invoicing, reporting.

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Reservations Manager
      • Dec 2014 - Jun 2015

      - Reservations, invoicing, billing - Substitution for Front Office Manager. - Training Reception Colleagues / teamwork with Reception. - Creating and issuing courses on various topics - to improve Reception work. - Expert in hotel system "Fidelio v8". - Reservations, invoicing, billing - Substitution for Front Office Manager. - Training Reception Colleagues / teamwork with Reception. - Creating and issuing courses on various topics - to improve Reception work. - Expert in hotel system "Fidelio v8".

    • Duty Manager
      • Jul 2013 - Nov 2013

      Understanding daily tasks for all Departments and substitute for Department managers on request. Front Office manager - Sales & Marketing manager - Conference & Banqueting manager - Receptionist Supervisor - Chief Accountant - full and qualitative substitution in case of absence or vacation, filling all duties that fall under Employees job description. Understanding daily tasks for all Departments and substitute for Department managers on request. Front Office manager - Sales & Marketing manager - Conference & Banqueting manager - Receptionist Supervisor - Chief Accountant - full and qualitative substitution in case of absence or vacation, filling all duties that fall under Employees job description.

    • Reservations Agent
      • Jan 2013 - Jun 2013

      - Reservations in enormous count. - Phone calls / e-mails in enormous count. - Invoicing. - Reservations in enormous count. - Phone calls / e-mails in enormous count. - Invoicing.

    • Reservations Manager
      • May 2011 - Dec 2012

      - Individual and Group reservations. - Invoicing / Billing. - Register of all incoming correspondence. - Substitution for Front Office Manager. - E-mails / Phone calls administration. - Training Reception Colleagues / teamwork with Reception. - Creating and issuing courses on various topics - to improve Reception work. - Expert in hotel system "Fidelio v8". - Work with cash register / POS terminal. - Individual and Group reservations. - Invoicing / Billing. - Register of all incoming correspondence. - Substitution for Front Office Manager. - E-mails / Phone calls administration. - Training Reception Colleagues / teamwork with Reception. - Creating and issuing courses on various topics - to improve Reception work. - Expert in hotel system "Fidelio v8". - Work with cash register / POS terminal.

    • Night Auditor
      • Aug 2008 - Apr 2011

      - Night shifts only. - Daily audit / closure and control of financial day. - Guest check-in / check-out / Reception attendance. - Billing. - Encashment / currency exchange. - Work with cash register / POS terminal. - Training new colleagues. - Night shifts only. - Daily audit / closure and control of financial day. - Guest check-in / check-out / Reception attendance. - Billing. - Encashment / currency exchange. - Work with cash register / POS terminal. - Training new colleagues.

    • Office Clerk
      • Mar 2010 - Mar 2011

      Classified :) Classified :)

    • Freelance Journalist
      • Aug 2007 - Aug 2008

      - Interviews. - Permanent columns. - Collaboration with photographer. - Research. - Interviews. - Permanent columns. - Collaboration with photographer. - Research.

Education

  • RISEBA University of Business, Arts and Technology
    Bachelor's degree, Business Administration and Management, General
    2020 - 2022
  • Latvijas Universitate
    Social Sciences
    2007 - 2009

Community

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